Control Room Operator: 24/7 CCTV & Incident Response

MSS Security; Melbourne; On-site; AUD 60,000 - 76,000; Full time

Job summary

MSS Security is seeking experienced Control Room Operators for Monash University Clayton in Melbourne. In this fast-paced role you will monitor CCTV, alarms and access control, coordinate responses with security personnel and emergency services, and manage daily inquiries.

The ideal candidate has at least two years in a control room, a valid control room license, and strong multitasking, attention to detail, and quick decision-making in a live environment.

Qualifications

• At least two years of security experience in a control room setting.
• Valid Victorian Security Licence with Control Room Endorsement.
• Strong multitasking skills with attention to detail.
• Ability to make quick decisions in a fast-paced environment.

Responsibilities

• Monitor CCTV, alarms, access control and security systems
• Manage and coordinate responses to incidents and emergencies
• Communicate with security officers, site personnel and emergency services
• Maintain accurate incident logs and reports
• Conduct Rapid Response Patrols and attend incidents when required
• Perform access control, patrols and security inspections
• Provide professional customer service and stakeholder engagement

Skills

Attention to detail

Multitasking

Decision-making under pressure

Communication

Education

Victorian Security Licence with Control Room Endorsement

First Aid Certificate

CPR

Working With Children Check

Job description

MSS Security is seeking experienced Control Room Operators for Monash University Clayton in Melbourne. In this fast-paced role you will monitor CCTV, alarms and access control, coordinate responses with security personnel and emergency services, and manage daily inquiries.

The ideal candidate has at least two years in a control room, a valid control room license, and strong multitasking, attention to detail, and quick decision-making in a live environment.