Control Room Operator — 24/7 CCTV & Incident Response

MSS Security; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

MSS Security is seeking experienced Control Room Operators for Peter MacCallum. In this fast-paced role, you will monitor surveillance systems, manage incident responses, and coordinate communication between security personnel and emergency services, overseeing access control and visitor management.

The ideal candidate will have at least three years of security experience in a control room setting and a valid control room license.

Qualifications

• At least three years of security experience in a control room.
• Current Victorian Security Licence with Control Room Endorsement.
• Current First Aid Certificate and CPR.
• Full Australian Working Rights.
• Availability to work a 24*7 rotating roster.
• Working With Children's Check or willingness to obtain.
• Influenza vaccination up to date.

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Perform access control, patrols, and security inspections.
• Provide professional customer service and stakeholder engagement.

Skills

Multitasking

Attention to detail

Decision making

Communication

Customer service

Education

Security Certificate II

Control Room Endorsement

Tools

CCTV systems

Alarms

Access control

Job description

MSS Security is seeking experienced Control Room Operators for Peter MacCallum. In this fast-paced role, you will monitor surveillance systems, manage incident responses, and coordinate communication between security personnel and emergency services, overseeing access control and visitor management.

The ideal candidate will have at least three years of security experience in a control room setting and a valid control room license.