SOC Operator - Monash University

MSS Security; Melbourne; On-site; AUD 60,000 - 76,000; Full time

Job summary

MSS Security is seeking experienced Control Room Operators for Monash University Clayton in Melbourne. In this fast-paced role you will monitor CCTV, alarms and access control, coordinate responses with security personnel and emergency services, and manage daily inquiries.

The ideal candidate has at least two years in a control room, a valid control room license, and strong multitasking, attention to detail, and quick decision-making in a live environment.

Qualifications

• At least two years of security experience in a control room setting.
• Valid Victorian Security Licence with Control Room Endorsement.
• Strong multitasking skills with attention to detail.
• Ability to make quick decisions in a fast-paced environment.

Responsibilities

• Monitor CCTV, alarms, access control and security systems
• Manage and coordinate responses to incidents and emergencies
• Communicate with security officers, site personnel and emergency services
• Maintain accurate incident logs and reports
• Conduct Rapid Response Patrols and attend incidents when required
• Perform access control, patrols and security inspections
• Provide professional customer service and stakeholder engagement

Skills

Attention to detail

Multitasking

Decision-making under pressure

Communication

Education

Victorian Security Licence with Control Room Endorsement

First Aid Certificate

CPR

Working With Children Check

Job description

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

About the role

MSS Security is seeking experienced Control Room Operators for Monash University Clayton. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.

The ideal candidate will have at least two years of security experience in a control room setting and a valid control room license. Strong multitasking skills, attention to detail, and the ability to make quick decisions in a fast-paced environment are essential.

• Monitor CCTV, alarms, access control, and security systems
• Manage and coordinate responses to incidents and emergencies
• Communicate with security officers, site personnel, and emergency services
• Maintain accurate incident logs and reports
• Conduct Rapid Response Patrols and attend incidents when required
• Perform access control, patrols, and security inspections
• Provide professional customer service and stakeholder engagement

Skills & experience

• Full Australian Working Rights
• Current Victorian Security Licence with Control Room Endorsement
• Current Valid First Aid Certificate and CPR
• Availability to work a 24*7 rotating roster
• Employee Working With Children's Check (Or willing to obtain)

Master licence – 409-987-30S

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.