Contract Governance & Reporting Coordinator

Bupa; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Bupa’s Health Services unit, including BMVS, seeks a Contract Support Coordinator in Melbourne to coordinate governance, reporting and essential administrative tasks. You will partner with operations, quality and finance to ensure timely, accurate contract deliverables and maintain auditable records in a dynamic healthcare environment.

The role focuses on monitoring correspondence from Home Affairs, coordinating meetings, dashboards and monthly/quarterly reporting cycles, while driving process

Qualifications

• Experience in an administration, business support, executive support, project administration or similar role.
• Outstanding organisational and time management skills with the ability to manage multiple tasks, deadlines and competing priorities.
• Strong attention to detail and a commitment to maintaining accurate, high-quality records and documentation.
• Strong written and verbal communication skills.
• Ability to work independently, use initiative and proactively follow up outstanding activities.
• Strong interpersonal skills and the ability to build effective working relationships across a broad stakeholder group.
• Experience working in healthcare, government, professional services or another regulated environment.
• Exposure to contract administration, governance, reporting or compliance activities would be beneficial.
• Experience coordinating reporting, meetings, stakeholder communications or business support activities.

Responsibilities

• Coordinate day-to-day administrative activities associated with the BMVS contract.
• Monitor and manage incoming correspondence from Home Affairs, ensuring enquiries, requests and actions are appropriately recorded, allocated and tracked to completion.
• Maintain accurate and auditable contract records, registers, action logs, governance documentation and document repositories.
• Support the administration of contract deliverables, reporting schedules, variations, change requests and contractual documentation.
• Coordinate meeting logistics and provide administrative support for governance forums, including agendas, meeting packs, minutes and action tracking.
• Maintain contract dashboards, trackers and reporting tools to support visibility of contractual obligations and deliverables.
• Coordinate the collection and consolidation of information required for monthly, quarterly, annual and ad hoc reporting obligations.
• Liaise with operational, quality, finance and other business teams to ensure reporting inputs are received accurately and on time.
• Support the preparation, review and submission of reports provided to Home Affairs and internal stakeholders.
• Assist with reporting relating to operational performance, customer complaints, incidents, quality outcomes and other contractual measures.
• Support annual reporting processes, including the BMVS Annual Report
• Identify opportunities to improve reporting processes, accuracy and efficiency.

Skills

Administration experience

Organisational skills

Time management

Attention to detail

Written and verbal communication

Stakeholder management

Healthcare/government exposure

Contract administration / governance /

Education

Tertiary qualification in Business/Administration/Health/Commerce/Public Policy or related field

Job description

Bupa’s Health Services unit, including BMVS, seeks a Contract Support Coordinator in Melbourne to coordinate governance, reporting and essential administrative tasks. You will partner with operations, quality and finance to ensure timely, accurate contract deliverables and maintain auditable records in a dynamic healthcare environment.

The role focuses on monitoring correspondence from Home Affairs, coordinating meetings, dashboards and monthly/quarterly reporting cycles, while driving process