Contract Administrator

EPG Payroll & HR Australia; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

EPG Payroll & HR Australia is seeking a full-time Contract Administrator to manage contracts across onboarding, variations, performance tracking and renewals within logistics services.

You will work closely with operations, scheduling and client teams to ensure accurate documentation and lifecycle management of agreements. Strong attention to detail and MS Office proficiency are essential.

Qualifications

• A Diploma or higher qualification in a related field is required.
• At least 3 years experience in contract administration, preferably in logistics or transport.
• Experience in logistics/supply chain environments is preferred.
• Ability to interpret contract terms, variations and service adjustments.
• Experience supporting operations with contract-related activities such as workforce allocation and invoicing.
• Strong attention to detail with large volumes of documentation and data.
• Excellent organisational and time management skills to handle multiple contracts.
• Effective stakeholder engagement with operations, clients and contractors.
• Strong written communication for drafting formal correspondence and summaries.
• Proficiency in Microsoft Office and experience with CRM/ERP or contract management systems.

Responsibilities

• Prepare, review and maintain contracts related to logistics services.
• Manage contract variations and change requests with proper approvals.
• Coordinate contract setup and onboarding of new client engagements.
• Ensure labour deployment aligns with obligations and service levels.
• Monitor contractor performance against KPIs and SLAs.
• Investigate and resolve contract-related queries with operations.
• Prepare reports on contract status, variations, risks and outcomes.
• Assist with submissions, service proposals and renewals.
• Maintain accurate records across systems for audit readiness.

Skills

Contract administration

Stakeholder engagement

Organisational skills

Attention to detail

Written communication

Time management

CRM/ERP systems

Education

Diploma or higher qualification in a related field

Tools

Microsoft Office

Job description

Job Type: Permanent position | Full time position

Job Description

On behalf of our client, we are seeking a full-time experienced Contract Administrator. This role plays a key part in ensuring that client engagements, labour allocations, and transport service arrangements for our client are accurately documented, actively managed, and aligned with contractual requirements. Working closely with operations, scheduling, and client-facing teams, you will ensure that contracts are effectively administered across their full lifecycle - from onboarding through to variations, performance tracking, and reporting.

Key Responsibilities: You will be responsible for:

• Preparing, reviewing and maintaining contracts relating to logistics services, including container unloading, transport and related operational services
• Managing contract variations and change requests (e.g. changes to scope, service levels, volumes or pricing), ensuring appropriate documentation and approvals are in place
• Coordinating contract setup and onboarding of new client engagements, including maintaining registers, tracking key dates, and ensuring all required documentation is complete
• Ensuring labour deployment aligns with contractual obligations, agreed service levels, and client requirements
• Monitoring contractor and service delivery performance against contractual terms, including KPIs, SLAs and agreed deliverables
• Investigating and resolving contract-related queries or discrepancies (e.g. invoicing, service scope, or delivery issues) in collaboration with operations
• Preparing reports and updates for management on contract status, variations, risks and performance outcomes
• Assisting with submissions, service proposals and renewals, including compiling supporting documentation
• Maintaining accurate records across systems to ensure contract and operational data is up to date and audit-ready

Qualifications, Skills & Experience

• A Diploma or higher qualification in a related field; or
• At least 3 years experience in contract administration (preferably within logistics, transport, labour hire or a similar operational environment).
• Demonstrated experience in contract administration, preferably within logistics, supply chain, transport, or labour hire environments
• Strong ability to interpret and manage contract terms, including variations, extensions and service adjustments
• Experience supporting operational teams with contract-linked activities such as workforce allocation, service delivery tracking or invoicing
• High attention to detail, particularly when managing large volumes of documentation and data
• Strong organisational and time management skills, with the ability to manage multiple contracts and priorities simultaneously
• Effective stakeholder engagement skills, including working with operations teams, clients and contractors
• Strong written communication skills, particularly in drafting formal correspondence, reports and summaries
• Proficiency in Microsoft Office and experience working with CRM, ERP or contract management systems

Salary: $90,000 - $110,000 per annum (excluding superannuation)

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