Contract Administrator

Nrg Cleaners Pty Ltd; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

NRG Cleaners Pty Ltd in Sydney is seeking an experienced Contract Administrator to support the management and administration of service contracts, ensuring obligations, service standards, and client expectations are met.

You will liaise with clients, suppliers, and internal teams, monitor performance, conduct site inspections, maintain records, and assist with contract variations while ensuring WHS compliance and adherence to service agreements.

Qualifications

• Experience with contract documentation and compliance requirements.
• Ability to interpret contractual terms and ensure obligations are met.
• Experience preparing reports and maintaining records.

Responsibilities

• Monitoring contract performance and maintaining quality standards per client requirements.
• Liaising with clients, suppliers, subcontractors, and internal stakeholders on service delivery matters.
• Responding to operational issues and assisting with contract requirements.
• Managing documentation and administrative records for service contracts.
• Assisting with implementation, review and variation of service agreements.
• Interpreting contract requirements to ensure services align with terms and conditions.
• Identifying risks and reporting recommendations to management.
• Maintaining relationships with stakeholders and suppliers to support contract outcomes.
• Contributing to review, renewal and ongoing management of service agreements.
• Conducting site inspections and audits for compliance with service agreements.
• Coordinating service contracts to align with SLAs and client expectations.
• Carrying out contract compliance audits related to service delivery and QA.

Skills

Organisational skills

Communication

Stakeholder management

Contract interpretation

Attention to detail

Report preparation

Education

Qualifications in Contract Administration or related discipline

Job description

NRG Cleaners Pty Ltd is a professional cleaning and associated services provider delivering high-quality cleaning solutions to commercial, government, healthcare, education, events, and industrial clients across Australia. Established in 2005, NRG Cleaners has extensive experience managing service contracts and delivering reliable cleaning and property maintenance solutions supported by strong quality, safety, and compliance systems.

We are seeking an experienced Contract Administrator to support the ongoing management and administration of service contracts, ensuring contractual obligations, service standards, compliance requirements, and client expectations are effectively maintained.

Key Responsibilities

Reporting to Contract Manager, the Contract Administrator will be responsible but not limited for:

1. Monitoring contract performance and maintaining quality standards in accordance with client requirements.
2. Liaising with clients, suppliers, subcontractors, and internal stakeholders regarding service delivery matters.
3. Responding to operational issues and assisting in resolving matters relating to service agreements and contractual requirements.
4. Managing documentation and administrative records associated with service contracts.
5. Assisting with the implementation, review, and variation of service agreements where required.
6. Interpreting contract requirements and ensuring services are delivered in accordance with agreed terms and conditions.
7. Identifying potential operational and contractual risks and reporting recommendations to management.
8. Maintaining stakeholder and supplier relationships to support effective contract outcomes.
9. Contributing to the review, renewal, and ongoing management of service agreements and contract documentation.
10. Conducting site inspections and audit compliance with service agreement.
11. Administering and coordinating service contracts to ensure delivery aligns with contractual requirements, agreed service levels, and client expectations.
12. Conducting contract compliance audits relating to service delivery, quality assurance as per service agreement.
13. Ensuring compliance with workplace health and safety legislation, company policies, and contractual obligations.

Skills and Experience

To be successful in this role, you will have:

1. Relevant qualifications in Contract Administration, Business Administration, Project Administration, Facilities Management, or a related discipline is desirable.
2. Relevant industry experience in commercial cleaning, facilities services, or contract-based service environments will be highly regarded.
3. At least 3 years of proven experience in contract administration, contract coordination, facilities management, or a related role.
4. Knowledge and understanding of service agreements, contract documentation, and compliance requirements.
5. Strong organisational skills with the ability to manage multiple contracts and priorities.
6. Excellent communication and stakeholder management skills.
7. Ability to interpret contractual terms and ensure obligations are met.
8. Experience preparing reports, maintaining records, and managing administrative processes.
9. Strong attention to detail and problem-solving ability.
10. Ability to work collaboratively with clients, suppliers, subcontractors, and internal teams.