Content & Communications Writer

legalsuper; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work arrangements

Wellbeing initiatives

Leave offerings

Job summary

legalsuper is looking for a Content and Communications Writer in Melbourne. You will shape member communications, support marketing campaigns and drive engagement across channels. The role emphasizes clear, accessible writing that translates complex superannuation concepts into easy-to-understand content while maintaining brand tone.

You’ll work with the Senior Manager, Education & Engagement in a hybrid setting, contributing to growth, retention and a superior member experience.

Qualifications

• Tertiary qualification in Marketing, Communications or related field.
• 8+ years of experience in communications, copywriting or journalism.
• Experience in wealth or financial services, superannuation preferred.
• Ability to write for various audiences and channels.
• Experience aligning content with brand tone of voice.

Responsibilities

• Create, review and optimise content for marketing campaigns and member communications.
• Develop content across website, digital channels and brochures.
• Apply SEO and content design best practices for readability and UX.
• Monitor content performance and drive continuous improvement.
• Collaborate with stakeholders to align with business objectives.
• Manage multiple projects and deadlines while maintaining quality.

Skills

Writing excellence

Editing & proofreading

Brand voice

Content strategy

SEO knowledge

Stakeholder management

Cross-channel writing

Communication skills

Education

Tertiary qualification in Marketing or Communications

Job description

Do you have a talent for making the complex simple and engaging?

Join us as a Content and Communications Writer, where you'll play a key role in shaping and delivering content that informs, inspires, and connects. Working across multiple channels and formats, you'll help strengthen our brand, enhance member experiences, and drive meaningful business outcomes.

At legalsuper, we're a boutique industry fund focused on the legal community, committed to delivering personalised, high-quality experiences and meaningful outcomes for our members.

About the role

Reporting to the Senior Manager, Education & Engagement, this role is responsible for developing high-quality, member-centric content across multiple channels and formats. You will play a key role in supporting integrated marketing campaigns, digital content updates and member communications. As a content creator, you will apply content design and SEO principles to ensure content is effective. Working closely with business stakeholders, you will transform complex superannuation and investment concepts into easy-to-understand content that builds trust, strengthens member relationships, and supports business engagement, retention and growth targets. This is a contract role until June 2027.

Key accountabilities

• Create, review and optimise compelling content for marketing campaigns, member emails and other communication initiatives, ensuring content is engaging, member-centric and aligned to campaign objectives.
• Develop and optimise content across a range of formats including website, digital channels and brochures.
• Apply SEO and content design best practice for digital channels to drive search, readability, accessibility and user experience.
• Monitor content performance and identify opportunities for continuous improvement and optimisation.
• Partner with Chief Member Office peers and key stakeholders to understand strategic business objectives and deliver creative content solutions.
• Manage stakeholder feedback effectively while maintaining content quality, consistency and deadlines.
• Ensure all content is accurate, compliant and aligned with brand, tone of voice and regulatory requirements.
• Manage multiple projects and competing priorities.

What you'll bring

• Tertiary qualification in Marketing, Communications or a related discipline.
• 8+ years experience in communications, content/copywriting, journalism or a related field.
• Previous experience in wealth or financial services, with superannuation preferred.
• Proven experience working within an established brand tone of voice framework.
• Outstanding writing, editing and proofreading skills.
• Demonstrated ability to write for a range of audiences and communication channels.
• Knowledge of content design, information architecture and digital writing best practices.
• Understanding of SEO principles and their application in content creation and optimisation.
• Experience managing multiple projects from concept through to delivery.
• Strong stakeholder management and communication skills.
• Play a key role in shaping our brand, growth, and member engagement strategy
• Lead high-profile marketing and communications initiatives with visible business impact
• Join a supportive, collaborative, and values-driven culture
• Hybrid working and flexible work arrangements
• Strong focus on professional development and career growth
• Wellbeing initiatives and a range of leave offerings

Ready to make a difference?

If you're passionate about creating meaningful member communications and enhancing our member experience, we'd love to hear from you.