Construction Parts Advisor | Customer-Focused & Growth

Hitachi Construction Machinery Group; Milroy; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Salary package

Employee perks

Career growth

Supportive culture

Health insurance

Referral program

Parental leave

Training & development

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a Parts Interpreter - Construction to support customers with parts enquiries, quotations, orders and deliveries across the construction equipment sector.

You will manage parts enquiries, quotations, order processing, inventory coordination and identify opportunities to grow parts and construction equipment sales while contributing to branch administration and safety initiatives.

Qualifications

• Experience in customer service, parts sales, inventory, warehousing, or a similar role.
• Strong communication and relationship-building skills.
• Customer-focused with a proactive solutions mindset.
• Organised, detail-oriented, and able to manage multiple priorities.
• Comfortable using ERP systems such as Microsoft Dynamics.

Responsibilities

• Deliver outstanding customer service for parts enquiries, orders, quotations, and deliveries.
• Build strong relationships with customers in the construction equipment industry.
• Source, quote, invoice, and distribute parts accurately and efficiently.
• Maintain inventory accuracy and support warehouse operations.
• Champion workplace safety through active participation in WHS initiatives and maintaining a clean, organised work environment.
• Collaborate with internal teams to ensure customers receive timely and reliable service.
• Provide general branch administration and operational support as needed.

Skills

Customer service

Parts sales

Inventory

Warehousing

Organised

Attention to detail

Safety awareness

Multitasking

Customer-focused

Relationship-building

Communication

Safety & teamwork

Tools

Microsoft Dynamics

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a Parts Interpreter - Construction to support customers with parts enquiries, quotations, orders and deliveries across the construction equipment sector.

You will manage parts enquiries, quotations, order processing, inventory coordination and identify opportunities to grow parts and construction equipment sales while contributing to branch administration and safety initiatives.