Conference & Events Lead — Pre-Opening Adelaide

Crystalbrook Collection; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

50% F&B discount

Room rate benefit

Enhanced parental leave

Sustainability initiatives

Mobility program

Online learning

Career development

Team rewards

Job summary

Crystalbrook Sam in Adelaide is seeking a confident Conference and Events Manager to join the pre-opening team. You will manage event enquiries, build relationships with local businesses and planners, and deliver tailored experiences with care and attention to detail.

Reporting to the Director of Sales, you will drive revenue through effective conversion, upselling and seamless execution across hotel departments, shaping the opening story and establishing Crystalbrook Sam as a premier corporate

Qualifications

• Experience in conference and events sales, coordination or hotel sales.
• Strong client relationship management and customer service mindset.
• Ability to identify upsell opportunities and drive revenue.
• Knowledge of Adelaide corporate meetings and events market is a plus.
• Excellent planning, coordination and execution skills.

Responsibilities

• Manage conference, meeting and event enquiries from first contact through confirmation and follow-up.
• Build and maintain relationships with local businesses, clients, planners, agencies and partners.
• Prepare tailored proposals, quotations and event agreements reflecting client needs and commercial goals.
• Coordinate event details with Food & Beverage, Operations and other departments to ensure seamless execution.
• Conduct site visits, client meetings and showcases with a customer-focused approach.
• Maintain clear communication with clients throughout planning and delivery.
• Identify upsell opportunities for F&B, AV and additional event services.
• Manage multiple events and deadlines with strong organisation.

Skills

Event sales

Customer relationship management

Client service

Upselling

Partnership development

Communication skills

Job description

Crystalbrook Sam in Adelaide is seeking a confident Conference and Events Manager to join the pre-opening team. You will manage event enquiries, build relationships with local businesses and planners, and deliver tailored experiences with care and attention to detail.

Reporting to the Director of Sales, you will drive revenue through effective conversion, upselling and seamless execution across hotel departments, shaping the opening story and establishing Crystalbrook Sam as a premier corporate