Concierge & Office Operations Lead

ING Bank (Australia) Limited; Central Coast Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Discounted Health Insurance

Rest Day

Impact Day

Job summary

ING Bank (Australia) Limited is seeking a polished Concierge and Team Administrator to join the Corporate Real Estate & Facilities team in Wyong. You will be the face of our Wyong office, handling front-of-house duties, visitor access, and essential facilities coordination, while delivering professional administrative support five days a week on site.

The role emphasizes service, security awareness and cross-functional collaboration with stakeholders at all levels, contributing to a safe,

Qualifications

• Previous corporate concierge or similar experience.
• Polished and professional approach with outstanding customer service.
• Strong administrative capability and attention to detail; ability to manage multiple priorities while remaining organised and calm under pressure.

Responsibilities

• Deliver an exceptional front-of-house experience for employees, visitors and contractors.
• Manage visitor registration processes, access passes and workplace security requirements.
• Coordinate and respond to Facilities team administration requests and workplace enquiries.
• Support meeting room bookings, workplace events and operational activities.
• Maintain workplace records, registers and documentation with a high level of accuracy.
• Assist with workplace inspections, floor walks and facilities coordination activities.

Skills

Front of house

Customer service

Administration

Visitor management

Security awareness

Job description

ING Bank (Australia) Limited is seeking a polished Concierge and Team Administrator to join the Corporate Real Estate & Facilities team in Wyong. You will be the face of our Wyong office, handling front-of-house duties, visitor access, and essential facilities coordination, while delivering professional administrative support five days a week on site.

The role emphasizes service, security awareness and cross-functional collaboration with stakeholders at all levels, contributing to a safe,