Concierge & Facilities Admin | Front Desk & Security

ING Hubs Romania; Central Coast Council; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance discount

Rest day for wellbeing

Impact day for sustainability

Job summary

ING is seeking a polished Concierge and Team Administrator to join the Corporate Real Estate & Facilities team at the Wyong office. You will be the first point of contact for employees, visitors and contractors, delivering a welcoming, professional experience and supporting security, records and operations on site.

The role is permanent, full-time and office-based with five days per week on site at 5 Dulmison Avenue, Wyong.

Qualifications

• Experience in corporate concierge or front-of-house roles.
• Excellent customer service and professional presentation.
• Strong administrative skills with high attention to detail.
• Ability to manage multiple priorities and stay calm under pressure.

Responsibilities

• Provide front-of-house service for employees, visitors and contractors.
• Manage visitor registration, access passes and security requirements.
• Coordinate facilities administration requests and office inquiries.
• Support meeting room bookings, events and daily operations.
• Maintain accurate workplace records and documentation.
• Assist with inspections and facilities coordination activities.

Skills

Concierge experience

Customer service

Administrative capability

Stakeholder engagement

Security awareness

Job description

ING is seeking a polished Concierge and Team Administrator to join the Corporate Real Estate & Facilities team at the Wyong office. You will be the first point of contact for employees, visitors and contractors, delivering a welcoming, professional experience and supporting security, records and operations on site.

The role is permanent, full-time and office-based with five days per week on site at 5 Dulmison Avenue, Wyong.