Concierge & Facilities Coordinator

ING; Central Coast Council; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Discounted ING Health Insurance

Rest Day

IMPACT day

Job summary

ING is seeking a polished Concierge and Team Administrator for our Wyong office. As the face of the site, you’ll welcome employees, visitors and contractors, manage front-of-house duties and support the Facilities team with essential admin tasks.

This permanent full-time, office-based role requires onsite presence five days a week at 5 Dulmison Avenue. You’ll contribute to security, visitor management and a well-run workplace, collaborating with stakeholders across the business.

Qualifications

• Previous corporate concierge or similar experience.
• Polished, professional approach with outstanding customer service.
• Strong administrative capability and attention to detail.
• Ability to manage multiple priorities while staying organised.
• Strong communication skills with stakeholders at all levels.
• Experience in security-conscious environments or managing visitor processes is advantageous.

Responsibilities

• Deliver an exceptional front-of-house experience for employees, visitors and contractors.
• Manage visitor registration, access passes and security requirements.
• Coordinate Facilities team administration requests and workplace enquiries.
• Support meeting room bookings, events and operational activities.
• Maintain workplace records and documentation with a high level of accuracy.
• Assist with workplace inspections, floor walks, and facilities coordination activities.

Skills

Customer service

Administrative support

Communication

Organisational skills

Security awareness

Job description

ING is seeking a polished Concierge and Team Administrator for our Wyong office. As the face of the site, you’ll welcome employees, visitors and contractors, manage front-of-house duties and support the Facilities team with essential admin tasks.

This permanent full-time, office-based role requires onsite presence five days a week at 5 Dulmison Avenue. You’ll contribute to security, visitor management and a well-run workplace, collaborating with stakeholders across the business.