Compassionate Ophthalmology Front Desk Specialist

Maroochy Eye Specialists; Maroochydore; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Team environment

Respected practice

Long-term role

Job summary

Maroochy Eye Specialists is seeking a professional Receptionist to join our busy ophthalmology practice in Maroochydore, QLD. You will be the first point of contact, delivering a friendly, efficient experience while supporting a small clinical team.

In this role, you will manage bookings, handle phone and email enquiries, assist with patient registrations, and respond to Medicare and billing questions. The position offers a stable, long-term opportunity in a respected specialist practice.

Qualifications

• Healthcare receptionist experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with good organisational abilities.
• Calm, professional demeanor under pressure.
• Proficient computer and administrative skills.
• Team player with collaborative mindset.
• Genie software experience is advantageous.
• Australian work authorisation is required for this position.

Responsibilities

• Greeting patients and providing a warm, professional experience.
• Managing appointment bookings and specialist schedules.
• Answering phone and email enquiries.
• Processing patient registrations and maintaining accurate records.
• Handling Medicare, private health, and billing enquiries.
• Liaising with doctors, nurses, and allied health professionals.
• General administrative and reception duties.

Skills

Medical reception

Communication skills

Attention to detail

Organisational skills

Calm under pressure

Teamwork

Genie experience

Australian work authorisation

Tools

Genie

Job description

Maroochy Eye Specialists is seeking a professional Receptionist to join our busy ophthalmology practice in Maroochydore, QLD. You will be the first point of contact, delivering a friendly, efficient experience while supporting a small clinical team.

In this role, you will manage bookings, handle phone and email enquiries, assist with patient registrations, and respond to Medicare and billing questions. The position offers a stable, long-term opportunity in a respected specialist practice.