Ophthalmology receptionist

Maroochy Eye Specialists; Maroochydore; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Team environment

Respected practice

Long-term role

Job summary

Maroochy Eye Specialists is seeking a professional Receptionist to join our busy ophthalmology practice in Maroochydore, QLD. You will be the first point of contact, delivering a friendly, efficient experience while supporting a small clinical team.

In this role, you will manage bookings, handle phone and email enquiries, assist with patient registrations, and respond to Medicare and billing questions. The position offers a stable, long-term opportunity in a respected specialist practice.

Qualifications

• Healthcare receptionist experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with good organisational abilities.
• Calm, professional demeanor under pressure.
• Proficient computer and administrative skills.
• Team player with collaborative mindset.
• Genie software experience is advantageous.
• Australian work authorisation is required for this position.

Responsibilities

• Greeting patients and providing a warm, professional experience.
• Managing appointment bookings and specialist schedules.
• Answering phone and email enquiries.
• Processing patient registrations and maintaining accurate records.
• Handling Medicare, private health, and billing enquiries.
• Liaising with doctors, nurses, and allied health professionals.
• General administrative and reception duties.

Skills

Medical reception

Communication skills

Attention to detail

Organisational skills

Calm under pressure

Teamwork

Genie experience

Australian work authorisation

Tools

Genie

Job description

Maroochy Eye Specialists – Maroochydore QLD

We are seeking a professional, friendly, and highly organised Receptionist to join our busy ophthalmology practice. This is an excellent opportunity for someone who enjoys patient interaction, thrives in a fast-paced medical environment, and takes pride in delivering exceptional customer service.

Our well-established practice is home to three experienced ophthalmologists, supported by a dedicated and collaborative team focused on delivering high-quality patient care.

As the first point of contact for our patients, you will play an important role in creating a welcoming and efficient experience while supporting our clinical team.

About the Role

Your responsibilities will include:

• Greeting patients and providing a warm, professional experience
• Managing appointment bookings and specialist schedules
• Answering phone and email enquiries
• Processing patient registrations and maintaining accurate records
• Handling Medicare, private health, and billing enquiries
• Liaising with doctors, nurses, and allied health professionals
• General administrative and reception duties

About You

To be successful in this role, you will have:

• Previous medical reception or specialist practice experience preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational ability
• A calm and professional manner under pressure
• High-level computer and administrative skills
• The ability to work collaboratively within a team
• Experience with Genie is advantageous
• Australian work authorisation is required for this position

What We Offer

• Supportive and professional team environment
• Opportunity to work in a respected specialist practice
• Stable, long-term position

If you are motivated, personable, and committed to providing outstanding patient care, we would love to hear from you.