Compassionate Medical Receptionist at Busy GP Practice

Ochre Health; Bathurst; On-site; AUD 30,000 - 39,000; Full time

Job summary

Ochre Medical Centre Bathurst is seeking a reliable and enthusiastic Receptionist to join a supportive team in Bathurst, NSW. The role focuses on front desk administration, coordinating appointments, processing payments, and liaising with patients and health professionals with compassion.

You will support GPs and practice nurses, manage patient records, and be a friendly point of contact for the clinical team.

Qualifications

• Front desk experience in a healthcare setting preferred.
• Experience with Best Practice software preferred.

Responsibilities

• Front desk administration (answering phones, making appointments, processing claims and payments)
• Liaise with patients and their families, GP's and other health professionals in a compassionate manner
• Scanning and updating all patient-related correspondence and results
• All general reception, administrative and medical support duties as required
• Provide ongoing support to GP and practice nurse as required
• Be a friendly point of contact between patients and the internal clinical team
• Ability to work independently and as a team
• Experience in General Practice or other Health Care highly regarded
• Experience with Best Practice preferred
• Strong Customer Service Skills with an ability to work in a fast-paced environment
• Confident in the use of technology
• Show initiative and work productively within a team environment with a good attitude
• Ability to multi-task and prioritise duties
• Ability to work alone and as part of a close team
• Exceptional time management skills
• Establish and maintain a great rapport with patients and colleagues

Job description

Ochre Medical Centre Bathurst is seeking a reliable and enthusiastic Receptionist to join a supportive team in Bathurst, NSW. The role focuses on front desk administration, coordinating appointments, processing payments, and liaising with patients and health professionals with compassion.

You will support GPs and practice nurses, manage patient records, and be a friendly point of contact for the clinical team.