Medical Receptionist

Ochre Health; Armidale; Presencial; AUD 50.000 - 55.000; Jornada completa

Descripción de la vacante

Ochre Medical Practice Armidale NSW, part of Ochre Health, is seeking a reliable receptionist to join our supportive team. This role provides front desk coverage, patient liaison, and administration support within a busy general practice.

You will handle phones, appointments, payments, and ensure a high standard of patient care. Previous medical reception experience is preferred; strong customer service and teamwork are essential.

Formación

• Previous medical reception experience preferred.
• Strong customer service skills in a fast-paced environment.
• Excellent time management and multi-tasking abilities.
• Confident with technology and practice software.

Responsabilidades

• Front desk duties including answering phones, booking appointments, and processing payments.
• Liaise compassionately with patients and families and coordinate with GPs and staff.
• Scan and update patient correspondence and results.
• Provide general reception, admin and medical support as required.
• Support GP and practice nurse as needed.
• Establish rapport with patients and colleagues.

Conocimientos

Receptionist experience

Customer service

Time management

Tech-savvy

Herramientas

Best Practice software

Descripción del empleo

Ochre Medical Practice Armidale NSW is looking for a reliable, enthusiastic, Receptionist to join their supportive team.

Location: Ochre Medical Practice Armidale NSW

Established in 2002 by GPs Dr Ross Lamplugh and Dr Hamish Meldrum in Bourke, NSW, Ochre Health is a leading provider of primary healthcare in Australia, operating a network of over 60medical centres around the country. Built on a founding purpose of improving health in regional and rural communities and now partnering with over 350 doctors, the company is unique amongst its peers in recording and reporting on patient health outcomes.

Responsibilities

• Front desk administration (answering phones, making appointments, processing claims and payments)
• Liaise with patients and their families, GPs, other health professionals and their staff in a compassionate manner
• Scanning and updating all patient-related correspondence and results
• All general reception, administrative and medical support duties as required
• Provide ongoing support to GP and practice nurse as required
• Be a friendly point of contact between patients and the internal clinical team
• Ability to work independently and as a team
• Previous Medical Reception experience preferred
• Best practice software experience highly regarded but not essential.
• Strong Customer Service Skills with an ability to work in a fast-paced environment
• Confident in the use of technology
• Show initiative and work productively within a team environment
• Ability to multi-task and prioritise duties
• Ability to work alone and as part of a close team
• Exceptional time management skills
• Establish and maintain a great rapport with patients and colleagues.

If you meet the essential criteria, we look forward to receiving your application for this great role within the Ochre Family. We are keen to support you and your future career opportunities and welcome your responses.