Compassionate Medical Receptionist & Front Desk Admin

Ochre Health Ltd; Australian Capital Territory; Presencial; AUD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Ochre Health Ltd is seeking a motivated Medical Reception Team member for the Lakeview practice in Australia. You will greet patients, manage front-desk tasks, and support the Clinical Team with administrative duties in a fast-paced environment.

The role emphasizes confidentiality, accuracy, and teamwork, with opportunities to participate in health promotion events and patient billing processes. A customer service background and willingness to learn are highly valued.

Formación

• Past customer service experience preferred.
• Experience with Best Practice would be an advantage.
• Analytical mindset with attention to detail.
• Willingness to learn and adapt to new procedures and software.
• Punctual, reliable and honest.

Responsabilidades

• Provide a friendly and understanding welcome to patients in person or over the phone.
• Work with patients to ensure access to the right service.
• Maintain confidentiality and privacy per practice policy.
• Support teammates to foster a collaborative and safe workplace.
• Assist with data entry and ensure accuracy in the clinical database.

Conocimientos

Analytical skills

Organisational skills

Team player

Adaptability

Communication

Herramientas

Best Practice

Descripción del empleo

Ochre Health Ltd is seeking a motivated Medical Reception Team member for the Lakeview practice in Australia. You will greet patients, manage front-desk tasks, and support the Clinical Team with administrative duties in a fast-paced environment.

The role emphasizes confidentiality, accuracy, and teamwork, with opportunities to participate in health promotion events and patient billing processes. A customer service background and willingness to learn are highly valued.