Compassionate Medical Receptionist — Front Desk & Admin

Ochre Health; Armidale; Presencial; AUD 50.000 - 55.000; Jornada completa

Descripción de la vacante

Ochre Medical Practice Armidale NSW, part of Ochre Health, is seeking a reliable receptionist to join our supportive team. This role provides front desk coverage, patient liaison, and administration support within a busy general practice.

You will handle phones, appointments, payments, and ensure a high standard of patient care. Previous medical reception experience is preferred; strong customer service and teamwork are essential.

Formación

• Previous medical reception experience preferred.
• Strong customer service skills in a fast-paced environment.
• Excellent time management and multi-tasking abilities.
• Confident with technology and practice software.

Responsabilidades

• Front desk duties including answering phones, booking appointments, and processing payments.
• Liaise compassionately with patients and families and coordinate with GPs and staff.
• Scan and update patient correspondence and results.
• Provide general reception, admin and medical support as required.
• Support GP and practice nurse as needed.
• Establish rapport with patients and colleagues.

Conocimientos

Receptionist experience

Customer service

Time management

Tech-savvy

Herramientas

Best Practice software

Descripción del empleo

Ochre Medical Practice Armidale NSW, part of Ochre Health, is seeking a reliable receptionist to join our supportive team. This role provides front desk coverage, patient liaison, and administration support within a busy general practice.

You will handle phones, appointments, payments, and ensure a high standard of patient care. Previous medical reception experience is preferred; strong customer service and teamwork are essential.