Compassionate Medical Receptionist & Front Desk Pro

Doctors&Co; Liverpool; On-site; AUD 45,000 - 60,000; Full time

Job summary

Doctors and Co. in Carnes Hill, NSW, is seeking a friendly Medical Receptionist to join our clinic team. You will greet patients, manage check-ins, process payments, file records and help keep the reception and consultation rooms tidy while delivering welcoming service.

Ideal candidates have at least 1 year in a medical reception role, familiarity with BEST PRACTICE or MEDICAL DIRECTOR software, and strong organisational and communication skills to support efficient daytime operations.

Qualifications

• At least 1 year experience as Medical Receptionist in a medical practice.
• Experience with medical software (Best Practice/MEDICAL DIRECTOR).
• Strong organisational and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Clear communication with patients and staff.

Responsibilities

• Open and Close clinic as per set procedure.
• Greet patients and callers in a professional manner.
• Make appointments for patients.
• Ensure medical records are confidential and well organised.
• Process patient payments via cash, EFTPOS, and direct bill.
• Invoice Medicare and private funds.
• Maintain reception and waiting areas tidy and welcoming.
• Handle internal emails and recalls as needed.

Skills

Teamwork

Multitasking

Communication

Organisational skills

Tools

BEST PRACTICE

Medical Director

Job description

Doctors and Co. in Carnes Hill, NSW, is seeking a friendly Medical Receptionist to join our clinic team. You will greet patients, manage check-ins, process payments, file records and help keep the reception and consultation rooms tidy while delivering welcoming service.

Ideal candidates have at least 1 year in a medical reception role, familiarity with BEST PRACTICE or MEDICAL DIRECTOR software, and strong organisational and communication skills to support efficient daytime operations.