Community Worker

Austa Care; Sydney; On-site; AUD 60,000 - 76,000; Full time

Job summary

Austa Care in Australia is seeking a Community Worker to support elderly clients' social participation, independence, and wellbeing, linking them to community resources.

You will perform client coordination, family liaison, and organize activities, with emphasis on respectful, culturally aware care and accurate record-keeping.

Qualifications

• Relevant qualification in Community Services, Aged Care, Disability, Social Work, Welfare, or related field.
• Experience in community services, aged care lifestyle support, social support, welfare support, or disability/community programs.
• Strong communication and interpersonal skills.
• Ability to work with elderly clients, families and multicultural communities.
• Good record-keeping and reporting skills.
• Compassionate, patient and culturally respectful approach.
• Driver Licence and First Aid Certificate preferred.
• Bilingual or multilingual ability will be highly regarded.

Responsibilities

• Assess clients' social, emotional and community support needs through regular communication and observation.
• Develop and assist with individual community participation, lifestyle and wellbeing support plans.
• Organise and accompany clients to community activities, social outings, cultural events, appointments and interest-based programs.
• Encourage elderly clients to maintain independence, confidence, routine, social connection and community involvement.
• Provide emotional support, companionship and practical guidance to clients who may feel isolated or vulnerable.
• Liaise with families, care coordinators, community organisations and service providers to ensure clients receive appropriate support.
• Identify suitable local services, community resources, welfare programs and social support options for clients.
• Monitor clients' progress, participation and wellbeing, and report concerns or changes to relevant supervisors.
• Maintain accurate client notes, activity records and basic progress reports in line with organisational procedures.
• Promote culturally sensitive support for clients from diverse language and cultural backgrounds.

Skills

Strong communication

Interpersonal skills

Multicultural communication

Record-keeping

Education

Relevant qualification in Community Services, Aged Care, Disability, Social Work, Welfare, or related field

Job description

This is a Community Worker role supporting elderly clients' social participation, independence, wellbeing, and connection with community resources. The main duties are community participation, social support, wellbeing support, client coordination, family liaison and service connection. This is not a primarily personal care role and is not mainly focused on showering, toileting, heavy personal care, medication administration, nursing duties, manual handling as the primary function, or routine domestic cleaning as the core duty.

Key responsibilities

• Assess clients' social, emotional and community support needs through regular communication and observation
• Develop and assist with individual community participation, lifestyle and wellbeing support plans
• Organise and accompany clients to community activities, social outings, cultural events, appointments and interest-based programs
• Encourage elderly clients to maintain independence, confidence, routine, social connection and community involvement
• Provide emotional support, companionship and practical guidance to clients who may feel isolated or vulnerable
• Liaise with families, care coordinators, community organisations and service providers to ensure clients receive appropriate support
• Identify suitable local services, community resources, welfare programs and social support options for clients
• Monitor clients' progress, participation and wellbeing, and report concerns or changes to relevant supervisors
• Maintain accurate client notes, activity records and basic progress reports in line with organisational procedures
• Promote culturally sensitive support for clients from diverse language and cultural backgrounds

About you

• Relevant qualification in Community Services, Aged Care, Disability, Social Work, Welfare, or a related field
• Previous experience in community services, aged care lifestyle support, social support, welfare support, or disability/community programs
• Strong communication and interpersonal skills
• Ability to work with elderly clients, families and multicultural communities
• Good record-keeping and reporting skills
• Compassionate, patient and culturally respectful approach
• Driver Licence and First Aid Certificate preferred
• Bilingual or multilingual ability will be highly regarded

About us

Austa Care is a multicultural aged care and community services provider supporting elderly clients and culturally diverse communities across Australia.