Community Worker

Labour Support Group; Sydney; On-site; AUD 80,000 - 85,000; Full time

Job summary

P2P Care Services in Campbelltown, NSW, is hiring a Community Worker to assess participant needs, coordinate services and support social participation. The role focuses on person-centred practice, working with families, care teams and providers to improve outcomes.

The position is full-time with a salary of AU$80,000–AU$85,000 plus superannuation, based on experience, and requires relevant NDIS experience, safeguarding knowledge and current checks.

Qualifications

• AQF Diploma or higher in Community Services or related field.
• At least 12 months relevant work experience as a Community Worker or similar.
• NDIS documentation experience and processes knowledge.
• Experience with vulnerable individuals or culturally diverse communities.
• Current First Aid and CPR certificates.
• Working with Children Check, AFP Police Check and NDIS Worker Screening Clearance.
• Strong communication, advocacy and problem-solving skills.
• Knowledge of person-centred practice, safeguarding and WHS.
• Ability to work independently and collaboratively.

Responsibilities

• Assess participants' needs, goals and coordinate suitable services.
• Coordinate person-centred support with participants, families and providers.
• Provide information about community programs and assist access to supports.
• Liaise with community organisations, health professionals and service providers.
• Support independence and social participation in the local community.
• Monitor progress and adjust support plans as needed.
• Advocate for participants to access services and opportunities.
• Identify barriers to participation and develop practical strategies.
• Build relationships with organisations to improve access to supports.
• Maintain accurate case notes, records and referral information.
• Prepare reports on participant progress and service delivery.
• Work collaboratively with participants, families and stakeholders while maintaining confidentiality.

Skills

Communication

Stakeholder engagement

Advocacy

Problem-solving

Education

AQF Diploma or higher in Community Services

Job description

The Client

P2P Care Services is a registered NDIS provider delivering person-centred disability and community support services. The organisation supports people with disability to build independence, exercise choice and control, and participate meaningfully in their communities.

The Role

The Community Worker will assess participant needs, coordinate appropriate services and referrals, liaise with families and service providers, and assist participants to access community programs and resources that support their individual goals, independence and social participation.

This is for a full time role with an annual salary set at $80,000 - $85,000 depending on experience plus superannuation, and will be based in Campbelltown, NSW

Responsibilities

• Assessing participants' needs, circumstances and goals and identifying appropriate community, welfare, disability and social support services.
• Developing and coordinating person-centred support arrangements in consultation with participants, families, carers and relevant service providers.
• Providing participants with information about available community programs, services and resources and assisting them to access appropriate supports.
• Liaising with community organisations, government agencies, health professionals, support coordinators and other service providers to coordinate services and referrals.
• Supporting participants to increase independence, social participation and engagement with their local community.
• Monitoring participant progress and reviewing support arrangements where needs, circumstances or goals change.
• Advocating for participants, where appropriate, to assist them in accessing suitable services, resources and community opportunities.
• Identifying barriers to community participation and assisting participants to develop practical strategies to overcome them.
• Building and maintaining professional relationships with community organisations and service providers to improve access to appropriate supports.
• Maintaining accurate case notes, participant records, referral information and other required documentation.
• Preparing reports relating to participant progress, support outcomes and service delivery.
• Working collaboratively with participants, families, colleagues and external stakeholders while maintaining confidentiality, professional boundaries and person-centred practice.

Requirements

• AQF Diploma or higher in Community Services, Community Development, Welfare, Social Services or a related field.
• At least 12 months relevant work experience as a Community Worker or in a similar community services role
• At least 12 months relevant work experience of case management, report preparation, and submission processes including NDIS documentation
• At least 12 months demonstrated experience working with vulnerable individuals, people with disabilities, or culturally diverse communities
• At least 12 months of experience dealing with mental and emotional disturbances and developmental disability
• At least 12 months of experience working with government agencies, non-profits, and other service providers
• Have a current First Aid (HLTAID003 or HLTAID004) and CPR (HLTAID001) certificate
• Current Working with Children Check
• Current AFP Police Check
• Current NDIS Worker Screening Clearance
• Strong communication, stakeholder engagement, advocacy and problem-solving skills.
• Knowledge of person-centred practice, confidentiality, safeguarding, WHS and the NDIS environment.
• Ability to work independently and collaboratively while maintaining professional boundaries and confidentiality.