Community Support Worker

First In Caring Pty Ltd; City of Melbourne; On-site; AUD 71,000 - 87,000; Full time

Job summary

First In Caring Pty Ltd in Melbourne is seeking a full-time Community Worker to deliver in-home and community-based support, enhancing independence and wellbeing. You will assess needs, plan care, and provide practical help to maintain client autonomy in their own homes and communities.

The role involves daily living support, personal care, domestic tasks, and enabling social participation, with travel to client locations and a driver’s licence required.

Qualifications

• Experience in disability, aged care, or community services.
• Relevant qualification (Certificate III or IV in Individual Support, Disability, Aged Care or similar).
• Current Driver’s Licence and reliable vehicle.
• Working with Children Check and/or NDIS Worker Screening Check (or willingness to obtain).
• Current First Aid and CPR.

Responsibilities

• Assess clients’ needs and assist in planning and delivering support services.
• Provide emotional, social, and practical assistance in home and community settings.
• Support clients with activities of daily living, including personal care.
• Assist clients with community participation and social engagement.
• Monitor, document, and report on client progress.
• Liaise with families, carers, and external service providers.
• Refer clients to appropriate services where additional support is required.
• Maintain accurate records in line with organisational and funding requirements.

Skills

Interpersonal skills

Communication skills

Independent work

Teamwork

Education

Certificate III or IV in Individual Support, Disability, Aged Care or similar

Job description

First In Caring is a growing care services business providing in-home and community-based support to individuals, including participants under the NDIS and older Australians receiving aged care services. We are seeking a full-time Community Worker (Support Worker) to join our team.

Salary

$79,423 per annum + Superannuation (minimum), plus applicable penalties and allowances.

About the Role

This full-time position involves delivering person-centred support to clients in their homes and within the community. You will assist clients to maintain independence, improve wellbeing, and engage in everyday activities. The role includes providing support with activities of daily living, personal care, and domestic assistance such as cleaning, laundry, meal preparation, and general household tasks, in addition to facilitating community access and social participation.

Key Responsibilities

Assess clients’ needs and assist in planning and delivering support services

Provide emotional, social, and practical assistance in home and community settings

Support clients with activities of daily living, including personal care

Assist clients with community participation and social engagement

Monitor, document, and report on client progress

Liaise with families, carers, and external service providers

Refer clients to appropriate services where additional support is required

Maintain accurate records in line with organisational and funding requirements

About You

Experience in disability, aged care, or community services

Relevant qualification (Certificate III or IV in Individual Support, Disability, Aged Care or similar)

Strong interpersonal and communication skills

Ability to work independently and within a team

Understanding of client-directed care principles

Current Driver’s Licence and reliable vehicle

Current Working with Children Check and/or NDIS Worker Screening Check (or willingness to obtain)

Current First Aid and CPR

Full-time position (38 hours per week)

Ongoing employment

Melbourne-based role with travel to client locations

About First In Caring

First In Caring provides practical, client-focused support services aimed at improving independence and quality of life. We work collaboratively with clients and their networks to deliver consistent and reliable care.