Community & Membership Growth Lead – On-site

collective_100; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Commission opportunities

On-site role

Premium workspace

Job summary

collective_100 is a premium flexible workspace based in Cremorne, Melbourne, seeking a Community Lead to drive sales, marketing and member experience. You will manage prospective members, coordinate social content and events, and strengthen relationships with brokers and partners.

You will split your time across sales, marketing, and operations while ensuring exceptional client experiences for a diverse member base.

Qualifications

• 2+ years in business development or relationship-based sales.
• Strong interpersonal and commercial confidence.
• Interest in marketing and ability to create engaging content.

Responsibilities

• Manage prospective members through the sales process from enquiry to onboarding.
• Maintain lead records and sales activity in CRM and booking systems.
• Build relationships with broker network and referral partners.
• Plan, create and publish social media content and marketing communications.
• Coordinate member onboarding, inductions and events.
• Ensure high presentation standards and assist with technical troubleshooting.

Skills

Business development

Relationship management

Marketing content creation

CRM experience

Tools

CRM

Booking systems

Canva

Microsoft Office

Job description

collective_100 is a premium flexible workspace based in Cremorne, Melbourne, seeking a Community Lead to drive sales, marketing and member experience. You will manage prospective members, coordinate social content and events, and strengthen relationships with brokers and partners.

You will split your time across sales, marketing, and operations while ensuring exceptional client experiences for a diverse member base.