Community Liaison & Participant Recruitment Coordinator

TSMG; Newcastle-Maitland; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Training and onboarding

Flexible hours

Remote work

Job summary

TSMG is seeking a proactive Point of Contact Coordinator in Australia to build relationships with local communities, recruit participant groups, and coordinate project activities for a Robotics AI data collection initiative.

You will identify potential sources, manage participant schedules, explain the project scope and onboarding, and act as the main liaison between participants and the TSMG operations team, while working remotely with flexible hours.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Confident using email, spreadsheets, messaging apps, and online meeting tools.
• Basic English communication; local language proficiency preferred.
• Self-motivated and able to work independently.
• Reliable internet connection and device access.
• Past recruitment, sales, customer service, community management, event coordination, or business development experience preferred.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Coordination skills

Email proficiency

Spreadsheet proficiency

Online meeting tools

Independent work

Reliability

Tools

Email

Spreadsheets

Messaging apps

Video conferencing

Job description

TSMG is seeking a proactive Point of Contact Coordinator in Australia to build relationships with local communities, recruit participant groups, and coordinate project activities for a Robotics AI data collection initiative.

You will identify potential sources, manage participant schedules, explain the project scope and onboarding, and act as the main liaison between participants and the TSMG operations team, while working remotely with flexible hours.