Community Outreach Recruiter & Participant Coordinator

TSMG; Gold Coast City; Remote; AUD 60,000 - 90,000; Part time

Job summary

TSMG is seeking a proactive Point of Contact Coordinator to build relationships with local communities and businesses on a large-scale Robotics AI data collection project. You will recruit participant groups, coordinate schedules, and serve as the main liaison between participants and the operations team.

The role emphasizes strong communication, organization, and the ability to manage multiple recruitment streams across a remote, flexible, project-based engagement.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Self-motivated and able to work independently.
• Reliable internet connection and access to a computer or smartphone.
• Previous recruitment, sales, customer service, community management, event coordination, or business development experience preferred but not required.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Communication

Interpersonal skills

Recruitment

Organizational skills

Time management

Education

Basic English

Tools

Email

Spreadsheets

Messaging apps

Online meeting tools

Job description

TSMG is seeking a proactive Point of Contact Coordinator to build relationships with local communities and businesses on a large-scale Robotics AI data collection project. You will recruit participant groups, coordinate schedules, and serve as the main liaison between participants and the operations team.

The role emphasizes strong communication, organization, and the ability to manage multiple recruitment streams across a remote, flexible, project-based engagement.