Community Hub Support Officer

Meli; Geelong; Presencial; AUD 41.000 - 59.000; A tiempo parcial

Descripción de la vacante

Meli is seeking a Community Hub Support Officer in Geelong, Victoria, to help create welcoming, safe spaces for visitors, hirers and community groups. You’ll be on-site during events and busy booking periods, assisting with setup, crowd flow and after-hours support.

In this casual role, you’ll respond calmly to on-site issues, promote respectful hub use, and contribute to a positive community experience across Poa Banyul and Yirrama hubs.

Formación

• Experience in customer service or venue operations with public interaction.
• Ability to work flexible hours including evenings and weekends.
• Physically capable tasks such as setting up and packing down rooms.

Responsabilidades

• Create a welcoming experience for community members and hirers using Meli’s Community Hubs.
• Support smooth and successful events and bookings by keeping spaces organised, accessible and ready for use.
• Respond to on-site issues with confidence, escalating safety, maintenance or security concerns when required.
• Promote safe and respectful use of the hubs so everyone can enjoy a positive community experience.

Descripción del empleo

Great community spaces do more than opentheir doors. They create places where people feel welcome, connected andsupported, and as a Community Hub Support Officer, you’ll help make everyvisit, booking and event a positive one.

As a Community HubSupport Officer with Meli, you’ll help create welcoming, safe and well-runspaces where community members, groups and organisations can come together.Based across Poa Banyul Community Hub and Yirrama Community Hub, you’ll be atrusted on-site presence during events, busy booking periods and after-hoursactivities, helping people feel supported from the moment they arrive. Fromensuring spaces are ready to responding calmly when something unexpectedarises, your contribution will help Meli’s Community Hubs remain accessible andpositive places for the community.

As a Community Hub Support Officer, you will:

• Create awelcoming experience for community members, visitors and hirers using Meli’sCommunity Hubs.
• Support smooth andsuccessful events and bookings by keeping spaces organised, accessible andready for use.
• Respond to on-siteissues with confidence, escalating safety, maintenance or security concernswhen required.
• Promote safe andrespectful use of the hubs so everyone can enjoy a positive communityexperience.
• Casual position
• $36.32 p/h + 25% casual loading

Position Details

• Casual position
• $36.32 p/h + 25% casual loading

What We’re Looking For

Wevalue individuals who bring dedication, empathy, and expertise to their roles.To succeed in this position, you will have:

• Demonstrated experience in customer service,venue operations, events, community facilities, hospitality, or a similar roleinvolving interaction with the public.
• Ability to work flexible hours, includingevenings and weekends, and undertake physical tasks such as setting up andpacking down rooms, furniture, and equipment.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platformto thrive, grow, and make an impact. Our Employee Value Proposition (EVP)includes:

• Supportive Culture:Joina values-driven organization that fosters collaboration and innovation.
• Career Growth:Accessongoing Learning & Development opportunities and clear pathways forprogression.
• Work-Life Balance:Benefitfrom flexible ways of working.
• Employee Wellbeing:Participatein employee-led Inclusion Working Groups, access confidential counselling viaour Employee Assistance Program, and enjoy paid parental leave above thegovernment scheme.
• Diversity and Inclusion:Bepart of a team that celebrates diversity and actively supports individuals fromall walks of life.

Join Our Commitment

Meli is committed to providing a child-safe environment. Wehave zero tolerance of any abuse or harm of children. Our recruitment practicesreflect our commitment to ensuring the safety and wellbeing of children andyoung people in our care. All employment with Meli is subject to referencechecks, a satisfactory national (and international where relevant) policecheck, VIT Check (where applicable) and a current Working with Children Checkprior to commencement of any paid or unpaid work and/or participation in anyservice or undertaking.

Meli is proud to be an equal-opportunity employer. Weactively encourage applications from Aboriginal and Torres Strait Islanderpeople, individuals from culturally diverse backgrounds, LGBTQIA+ communitymembers, people living with disabilities, and those looking to return to theworkforce.

Our usual process includes a written application, a phonecall and a panel interview. If you require adjustments to the recruitmentprocess, please email us at***********@meli.org.auto discusshow we can best support you.