Team Leader Care Services

Meli; Geelong; On-site; AUD 106,000 - 144,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Flexible work arrangements

Employee wellbeing program

Career development opportunities

Job summary

Meli is seeking a Team Leader Care Services to guide Home Based Care and Therapeutic Foster Care programs. You will lead teams, ensure child-focused, trauma-informed service delivery, and drive quality and compliance with funding requirements.

You will support practitioners, coordinate operations, and collaborate with children, carers and families to promote safety, wellbeing and stability across services. This role is full-time and located in Victoria, Geelong region.

Qualifications

• Qualification in Social Work, Psychology or related discipline with experience coordinating complex human services programs.
• Knowledge of legislative, regulatory and funding frameworks with responsibility for compliance.
• Experience leading teams in complex service environments and building workforce capability.
• Ability to coordinate operations and develop systems to support service quality and sustainability.
• Strong interpersonal and communication skills with reporting and advisory abilities.

Responsibilities

• Lead and coordinate Home Based Care and Therapeutic Foster Care programs, ensuring high-quality, child-focused and culturally safe servicedelivery.
• Provide leadership, supervision and practice guidance to caseworkers and senior practitioners, supporting effective case management and positive client outcomes.
• Oversee program performance, compliance, quality improvement and contractualrequirements, ensuring services meet funding and regulatory obligations.
• Foster therapeutic, trauma-informed practice and collaborate withchildren, carers, families and stakeholders to promote safety, wellbeingand stability.

Skills

Leadership & supervision

Program coordination

Regulatory compliance

Stakeholder engagement

Communication

Governance & quality improvement

Education

Tertiary qualification in Social Work, Psychology or related discipline

Job description

Lead adedicated team making a meaningful difference in the lives of children, youngpeople, carers and families.

As Team Leader Care Services, you will provideleadership, guidance and operational oversight across Home Based Care andTherapeutic Foster Care programs, ensuring services are child-focused,trauma-informed, culturally safe and outcomes-driven.

This is an opportunity tosupport practice excellence, strengthen service quality, and contribute topositive, lasting outcomes for some of the community's most vulnerable childrenand young people.

About the Role

As a Team Leader Care Services – Home BasedCare & Therapeutic Foster Care, you will:

• Lead and coordinate Home Based Care and Therapeutic Foster Careprograms, ensuring high-quality, child-focused and culturally safe servicedelivery.
• Provide leadership, supervision and practice guidance tocaseworkers and senior practitioners, supporting effective case managementand positive client outcomes.
• Oversee program performance, compliance, quality improvement andcontractual requirements, ensuring services meet funding and regulatoryobligations.
• Foster therapeutic, trauma-informed practice and collaborate withchildren, carers, families and stakeholders to promote safety, wellbeingand stability.

Position Details

• Full time, fixed term position until 26 February2027
• 1 FTE working 76 hours per fortnight
• $125,021 p/a + Super + SalaryPackaging

What We’re Looking For

Wevalue individuals who bring dedication, empathy, and expertise to their roles.To succeed in this position, you will have:

• A tertiary qualification in Social Work,Psychology or a related discipline, with substantial experience coordinatingand managing complex human services programs.
• Sound knowledge of relevant legislative,regulatory and funding frameworks, with demonstrated responsibility forsupporting compliance within service delivery and operational practice.
• Proven experience providing leadership andsupervision within complex service environments, including settingexpectations, supporting accountability, and contributing to workforcecapability and development.
• Demonstrated ability to coordinate serviceoperations, implement organisational strategies, and develop systems andprocesses that support service quality, consistency and sustainability.
• Highly developed interpersonal andcommunication skills, with experience building effective internal and externalrelationships and preparing clear reports and advice to support operational decision‑makingand continuous improvement.
• Demonstrated capability to contribute toservice governance, risk management and quality improvement in line withorganisational and funding requirements.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platformto thrive, grow, and make an impact. Our Employee Value Proposition (EVP)includes:

• SupportiveCulture:Join a values-driven organization that fosterscollaboration and innovation.
• CareerGrowth:Access ongoing Learning & Development opportunitiesand clear pathways for progression.
• FinancialBenefits:Enjoy salary packaging up to $15,900 per year,enhancing your financial well-being.
• Work-LifeBalance:Benefit from flexible ways of working.
• EmployeeWellbeing:Participate in employee-led Inclusion Working Groups,access confidential counselling via our Employee Assistance Program, andenjoy paid parental leave above the government scheme.
• Diversityand Inclusion:Be part of a team that celebrates diversity andactively supports individuals from all walks of life.

Join Our Commitment

Meli is committed to providing a child-safe environment. Wehave zero tolerance of any abuse or harm of children. Our recruitment practicesreflect our commitment to ensuring the safety and wellbeing of children andyoung people in our care. All employment with Meli is subject to referencechecks, a satisfactory national (and international where relevant) policecheck, VIT Check (where applicable) and a current Working with Children Checkprior to commencement of any paid or unpaid work and/or participation in anyservice or undertaking.

Meli is proud to be an equal-opportunity employer. Weactively encourage applications from Aboriginal and Torres Strait Islanderpeople, individuals from culturally diverse backgrounds, LGBTQIA+ communitymembers, people living with disabilities, and those looking to return to theworkforce.

Our usual process includes a written application, a phonecall and a panel interview. If you require adjustments to the recruitmentprocess, please email us at ***********@meli.org.au to discushow we can best support you.