Programs and Activities Support Officer

Melton City Council; Melton; Sur place; AUD 63 000 - 68 000; Temps partiel

Avantages offerts par ce poste

Professional development

Flexible work arrangements

Nearby heritage & green spaces

Résumé du poste

Melton City Council is seeking confident casual staff for the Band 4 casual pool to support Community Participation and Partnerships teams across Community Centres, Neighbourhood Houses, and Mens Sheds.

The roles provide administrative support, customer service, and assistance with programs and marketing, with a competitive hourly rate of $46.99 plus 12% super. Applicants should have relevant certificates and strong Microsoft skills.

Qualifications

• Completion of a post trade or post-secondary certificate in the provision of customer service and or public administration functions or knowledge and skills gained through on the job training in a relevant field.
• Experience in maintaining administrative systems and sound skills & knowledge of Microsoft Software Applications.
• An understanding of community development and/or the role of Neighbourhood Houses, community centres and Mens Sheds.
• Proven time management skills with the ability to organise work activities to manage ongoing requests for action or information from customers.
• Communicate effectively to develop effective working relationships with a wide variety of internal and external customers and be able to gain their co-operation.
• Experience in face-to-face and telephone-based customer service.
• A current Driver’s Licence or Employee Working with Children Check required.

Responsabilités

• Provide administrative support to Council’s Community Participation and Partnerships team delivering accessible community programs and activities.
• Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Partnerships programs operations, including participation in initiatives to review and implement improved work practices.
• Provide excellent customer service to participants of Council programs and users of Community Centre's, Neighbourhood Houses and Mens Sheds.
• Support the production and dissemination of marketing initiatives and materials to promote Council’s programs using social media, local media, newsletters, notice boards and other communication mediums.

Connaissances

Customer service

Time management

Communication

Administrative systems

Face-to-face service

Formation

Post-secondary certificate

Outils

Microsoft Office

Description du poste

Band 4 Casual - Hourly Rate $46.99 + 12% Super

Salary offered will depend on level of skills and experience.

Position: Casual

Band 4 Casual - Hourly Rate $46.99 + 12% Super

Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth.

We offer:

• Professional and personal development opportunities
• Generous leave entitlements and flexible work arrangements
• A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The opportunity

Can we make it sound more ‘advertisement like’? The Council’s Community Participation and Partnerships team is looking for passionate and multiskilled people to join its casual pool to support the team to implement standard practices and processes to assist with managing Council’s Community Centres, Neighbourhood Houses Partnership and Mens Sheds operations.

The casual roles provide administrative assistance to Council’s Community Participation and Partnership team by providing support with the delivery of a range of responsive and accessible services, activities and programs across more than sixteen community faciliites within the City of Melton.

Key responsibilities

• Provide administrative support to Council’s Community Participation and Partnerships team delivering accessible community programs and activities.
• Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Partnerships programs operations, including participation in initiatives to review and implement improved work practices.
• Provide excellent customer service to participants of Council programs and users of Community Centre's, Neighbourhood Houses and Mens Sheds.
• Support the production and dissemination of marketing initiatives and materials to promote Council’s programs using social media, local media, newsletters, notice boards and other communication mediums.

• Support volunteers, facilitators, and community groups relevant to the Council’s community programs.
• Understand community needs and ensure referrals to Council and other organisations are appropriate and conducted in such a way as to minimise inconvenience to community members.

About you

To be successful in this role you will have the following:

• Completion of a post trade or post-secondary certificate in the provision of customer service and or public administration functions or knowledge and skills gained through on the job training in a relevant field.
• Experience inmaintainingadministrative systems and sound skills & knowledge of MicrosoftSoftware Applications.
• An understanding of community development and/or the role of Neighbourhood Houses, community centres and Mens Sheds.
• Proven time management skills with the ability to organise work activities to manage ongoing requests for action or information from customers.
• Communicate effectively to develop effective working relationships with a wide variety of internal and external customers and be able to gain their co-operation.
• Experience in face-to-face and telephone-based customer service.
• A current Driver’s Licence or Employee Working with Children Check required.

Culture and values

Our vision for our community is to be:"A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture

Benefits

There are a number of great reasons why our people love working at Melton City Council:

Staff Benefits | Melton City Council

• Flexible Working Hours
• Extensive Career Development & Leadership Programs
• Wellbeing initiatives
• Subsidised Uniforms

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds.If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organization and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organization where protecting children and preventing and respondingto child abuse is at the centre of our everyday thinking and service delivery.

Applications close 11:59pm Friday 13 November2026