Welcome and Engagement Worker

Meli; Geelong; Presencial; AUD 95.000 - 116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Supportive culture

Career growth

Salary packaging

Work-life balance

Employee wellbeing

Diversity & inclusion

Descripción de la vacante

Meli in Geelong is seeking a Welcome and Engagement Worker to support young people aged 10–25, assisting with mental health, homelessness, justice, substance use and school engagement. Based at Malop Street, you’ll create a welcoming, youth-centred experience where needs are understood and young people have a voice.

As part of a strengths-based approach, you’ll run group activities, build life skills and connect youths with the right services, contributing to a safe, inclusive community.

Formación

• Relevant tertiary qualification in community development, social work, family/welfare or youth work.
• Proven experience assessing needs of young people facing barriers.
• Strong knowledge of social media platforms and creating engaging content.

Responsabilidades

• Create a welcoming first point of contact where young people feel safe, respected and supported.
• Connect young people with information, resources and strengths-based support.
• Facilitate group activities and youth voice opportunities to build life skills and participation.
• Strengthen partnerships and youth engagement, including digital channels, to inform responsive services.

Conocimientos

Youth engagement

Group activities

Social media knowledge

Communication

Educación

Diploma in Community Development/ Social Work/ Family & Youth Work

Descripción del empleo

The first interaction can shape whether ayoung person feels safe enough to take the next step. As a Welcome andEngagement Worker, you’ll create connection, reduce barriers and help youngpeople feel heard, supported and empowered from the moment they arrive.

Based at Malop Street, Geelong, the Welcomeand Engagement Worker is an important first point of connection for youngpeople accessing Meli Youth Services. Supporting young people aged 10–25 whomay be navigating challenges including mental health, homelessness, justice,substance use and school engagement, you’ll help create a welcoming,youth-centred experience where individual needs are understood and young peoplehave a genuine voice. Through strengths-based support, group activities,community connections and meaningful engagement, you’ll help young peopleaccess the right support, build life skills and participate in shaping servicesthat respond to what matters to them.

As aWelcome and Engagement Worker, you will:

• Create awelcoming and accessible first point of contact where young people feel safe,respected and supported to engage.
• Connectyoung people with tailored information, resources and strengths-based supportthat responds to their individual needs.
• Facilitateengaging group activities and youth voice opportunities that build life skills,connection and meaningful participation.
• Strengthencommunity partnerships and youth engagement, including digital channels, toimprove connections and inform responsive services
• Fulltime, Fixed- term position until 30 June 2027
• 1FTE working 76 hours per fortnight
• $105,834 p/a + Super + Salary Packaging

The first interaction can shape whether ayoung person feels safe enough to take the next step. As a Welcome andEngagement Worker, you’ll create connection, reduce barriers and help youngpeople feel heard, supported and empowered from the moment they arrive.

Based at Malop Street, Geelong, the Welcomeand Engagement Worker is an important first point of connection for youngpeople accessing Meli Youth Services. Supporting young people aged 10–25 whomay be navigating challenges including mental health, homelessness, justice,substance use and school engagement, you’ll help create a welcoming,youth-centred experience where individual needs are understood and young peoplehave a genuine voice. Through strengths-based support, group activities,community connections and meaningful engagement, you’ll help young peopleaccess the right support, build life skills and participate in shaping servicesthat respond to what matters to them.

As aWelcome and Engagement Worker, you will:

• Create awelcoming and accessible first point of contact where young people feel safe,respected and supported to engage.
• Connectyoung people with tailored information, resources and strengths-based supportthat responds to their individual needs.
• Facilitateengaging group activities and youth voice opportunities that build life skills,connection and meaningful participation.
• Strengthencommunity partnerships and youth engagement, including digital channels, toimprove connections and inform responsive services

Position Details

• Fulltime, Fixed- term position until 30 June 2027
• 1FTE working 76 hours per fortnight
• $105,834 p/a + Super + Salary Packaging

What We’re Looking For

Wevalue individuals who bring dedication, empathy, and expertise to their roles.To succeed in this position, you will have:

• Relevant tertiary qualification or Diploma inCommunity Development, Social Work, Family/Welfare/Youth Work, or a relateddiscipline.
• Proven experience and understanding inassessing the needs of young people facing complex barriers.
• Strong knowledge of social media platforms anddemonstrated experience in creating engaging and relevant content.
• Experience in the development, coordination,and delivery of group-based programs and activities.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platformto thrive, grow, and make an impact. Our Employee Value Proposition (EVP)includes:

• Supportive Culture:Joina values-driven organization that fosters collaboration and innovation.
• Career Growth:Accessongoing Learning & Development opportunities and clear pathways forprogression.
• Financial Benefits:Enjoysalary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance:Benefitfrom flexible ways of working.
• Employee Wellbeing:Participatein employee-led Inclusion Working Groups, access confidential counselling viaour Employee Assistance Program, and enjoy paid parental leave above thegovernment scheme.
• Diversity and Inclusion:Bepart of a team that celebrates diversity and actively supports individuals fromall walks of life.

Join Our Commitment

Meli is committed to providing a child-safe environment. Wehave zero tolerance of any abuse or harm of children. Our recruitment practicesreflect our commitment to ensuring the safety and wellbeing of children andyoung people in our care. All employment with Meli is subject to referencechecks, a satisfactory national (and international where relevant) policecheck, VIT Check (where applicable) and a current Working with Children Checkprior to commencement of any paid or unpaid work and/or participation in anyservice or undertaking.

Meli is proud to be an equal-opportunity employer. Weactively encourage applications from Aboriginal and Torres Strait Islanderpeople, individuals from culturally diverse backgrounds, LGBTQIA+ communitymembers, people living with disabilities, and those looking to return to theworkforce.

Our usual process includes a written application, a phonecall and a panel interview. If you require adjustments to the recruitmentprocess, please email us at***********@meli.org.auto discusshow we can best support you.