Community Front Desk & Admin Support (Part Time)

Summerset Holdings; Gold Coast City; Presencial; AUD 69.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary sacrifice options

Leave loading 17.5%

Wellbeing programs / EAP

Professional development support

Healthy work-life balance

Inclusive culture

Descripción de la vacante

Bundaberg Regional Council is looking for a Customer Service Officer to join our team in the Bundaberg Region. You’ll be one of the first points of contact for residents, businesses and visitors, delivering great service across front counter, phone and digital channels.

The role combines customer service, administration and financial transaction processing to ensure enquiries are resolved efficiently and professionally, supporting essential local government services and community needs.

Formación

• Experience delivering high-quality customer service in a busy front-facing environment.
• Administration support with accuracy and attention to detail.
• Ability to process financial transactions and handle sensitive data.

Responsabilidades

• Operate across front counter, call centre and digital channels to resolve enquiries.
• Provide administrative support and contribute to service delivery excellence.
• Process transactions accurately while maintaining customer satisfaction.

Conocimientos

Customer service

Administration

Financial transactions

Communication skills

Prioritisation

Descripción del empleo

Bundaberg Regional Council is looking for a Customer Service Officer to join our team in the Bundaberg Region. You’ll be one of the first points of contact for residents, businesses and visitors, delivering great service across front counter, phone and digital channels.

The role combines customer service, administration and financial transaction processing to ensure enquiries are resolved efficiently and professionally, supporting essential local government services and community needs.