Community Experience Lead

The Commons Group; Australia; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Benefits dieser Stelle

Discounts at Commons cafes and bars

Free counselling sessions

Birthday leave

Maternity leave

Further education program

Zusammenfassung

The Commons in Australia is seeking a motivated Community Associate to help build a thriving, inclusive environment. You will foster community, support member experience, and keep operations smooth while collaborating with the space's members and team.

You’ll engage members at the front desk, assist with events, onboarding, and daily facilities tasks. The right candidate is proactive, detail-oriented, and passionate about people, with strong communication and teamwork to ensure a welcoming,

Qualifikationen

• Excellent verbal and written communication.
• Strong rapport-building skills.
• Proactive, adaptable and reliable.
• Experience with administration or operations.
• Ability to handle change and problem-solve.
• Willingness to learn.
• Familiarity with G-Suite, Canva and Slack.

Aufgaben

• Greet members and guests from the front desk, delivering excellent service.
• Support onboarding, tours, inductions, and welcome packs.
• Assist in planning and executing events, promotions, and post-event wrap-ups.
• Maintain member databases and respond to inquiries in a timely manner.
• Coordinate daily operations, facilities tasks and office readiness.
• Foster relationships with members and external partners.

Kenntnisse

Customer service

Relationship building

Events coordination

Operations support

Administration

G-Suite

Canva

Slack

Tools

Slack

Canva

Jobbeschreibung

The Commons in Australia is seeking a motivated Community Associate to help build a thriving, inclusive environment. You will foster community, support member experience, and keep operations smooth while collaborating with the space's members and team.

You’ll engage members at the front desk, assist with events, onboarding, and daily facilities tasks. The right candidate is proactive, detail-oriented, and passionate about people, with strong communication and teamwork to ensure a welcoming,