Member Experience & Events Lead

Rippling; New South Wales; Presencial; AUD 55 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounts on Commons Cafe/Bar

Free counselling sessions

Birthday leave

Additional paid maternity leave

Further education program

Resumo da oferta

The Commons is seeking a proactive Community Associate to join our team in NSW. You will help foster a thriving, inclusive environment by supporting member experience, events, and daily operations.

You will build strong relationships with members and the wider team, handling onboarding, tours, and inquiries with attention to detail. You’ll bring strong communication skills, a can-do attitude, and experience with G-Suite, Canva, and Slack.

Qualificações

• Excellent verbal and written communication skills.
• Ability to build and maintain relationships with members and teams.
• Proactive and able to work independently in a fast-paced environment.

Responsabilidades

• Greet members and guests from the front desk and provide exceptional service.
• Manage onboarding, tours, inductions, and welcome packs.
• Coordinate events, setup, and post-event wrap-up.
• Maintain member databases and support daily operations.
• Assist with IT tickets and basic troubleshooting.
• Ensure workspace is clean, well-presented, and fully functional.
• Report maintenance issues and support in resolution.

Conhecimentos

Verbal communication

Written communication

Relationship building

Initiative

Problem solving

Adaptability

Change management

Team collaboration

Formação académica

Bachelor-level education or equivalent

Ferramentas

G-Suite

Canva

Slack

Descrição da oferta de emprego

The Commons is seeking a proactive Community Associate to join our team in NSW. You will help foster a thriving, inclusive environment by supporting member experience, events, and daily operations.

You will build strong relationships with members and the wider team, handling onboarding, tours, and inquiries with attention to detail. You’ll bring strong communication skills, a can-do attitude, and experience with G-Suite, Canva, and Slack.