Community Banking Relationship Specialist – Learn & Grow

Bendigobank; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Health & wellbeing

Private health insurance

Employee Assistance Program

BEN U

Job summary

The Bendigo Bank Rosebud Community Branch is seeking a Customer Relationship Officer to deliver exceptional customer service and end-to-end banking experiences. You will educate customers on digital platforms, recommend suitable products, and guide lending options to help clients achieve their financial goals.

Join a team that values community impact, relationship building, and ongoing learning through training and growth opportunities within a permanent full-time role.

Qualifications

• Proven ability to achieve sales results through customer-focused solutions.
• Excellent face-to-face and phone communication.
• Ability to quickly build relationships with customers and colleagues.
• Willingness to learn and adapt to new digital platforms.

Responsibilities

• Deliver end-to-end banking experiences for customers.
• Educate customers on online platforms and products.
• Guide personalised lending options to meet goals.
• Support community-focused banking and team collaboration.

Skills

Customer service

Sales skills

Relationship building

Digital literacy

Lending knowledge

Job description

The Bendigo Bank Rosebud Community Branch is seeking a Customer Relationship Officer to deliver exceptional customer service and end-to-end banking experiences. You will educate customers on digital platforms, recommend suitable products, and guide lending options to help clients achieve their financial goals.

Join a team that values community impact, relationship building, and ongoing learning through training and growth opportunities within a permanent full-time role.