Relationship Builder: Personal Banker

Bendigobank; Warragul; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university learning

Job summary

Bendigo Bank in Warragul is seeking a Personal Banker (Customer Relationship Officer) to deliver an exceptional customer experience across end-to-end banking needs. You will meet customers, educate them on digital platforms, and guide tailored lending solutions, helping them achieve their financial goals.

This permanent, full-time position emphasizes building relationships, delivering personalised service, and contributing to our community-focused banking approach.

Qualifications

• Proven ability to achieve sales results through customer-focused solutions.
• Consistently deliver exceptional customer service.
• Strong interpersonal skills to build relationships with customers and colleagues.
• Willingness to learn about Bendigo Bank products and digital platforms.
• Experience in consumer lending is a plus but not essential.

Responsibilities

• Deliver end-to-end banking solutions for customers.
• Educate customers about online platforms and digital banking.
• Recommend products and services that fit customer needs.
• Build lasting relationships and support community engagement.
• Contribute to a high-performance, collaborative team culture.

Skills

Sales experience

Customer service

Communication skills

Digital literacy

Lending knowledge

Team collaboration

Education

High school diploma

Tools

CRM software

Online banking platforms

Job description

Bendigo Bank in Warragul is seeking a Personal Banker (Customer Relationship Officer) to deliver an exceptional customer experience across end-to-end banking needs. You will meet customers, educate them on digital platforms, and guide tailored lending solutions, helping them achieve their financial goals.

This permanent, full-time position emphasizes building relationships, delivering personalised service, and contributing to our community-focused banking approach.