Relationship Banking Specialist

Bendigobank; Bangheet; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing support

Gym membership discounts

Private health insurance options

Employee Assistance Program (EAP)

Bendigo Bank BEN U university

Job summary

Bendigo Bank is hiring a Customer Relationship Officer for our Rosebud Community Branch. The role focuses on delivering personalised, end-to-end banking experiences, guiding customers through products, and supporting digital banking adoption.

You will build relationships with customers, understand their goals, and help them achieve financial outcomes. We offer on-site, permanent full-time work with training and development opportunities, a friendly team, and a commitment to community engagement.

Qualifications

• Proven ability to deliver exceptional customer service.
• Comfort communicating with customers in person and over the phone.

Responsibilities

• Deliver exceptional customer experience by meeting end-to-end banking needs.
• Educate customers on online platforms and digital tools.
• Recommend products and services to meet customers’ goals.
• Assist customers with enquiries and lending options as needed.
• Contribute to a positive, collaborative team environment.

Skills

Sales-driven

Face-to-face communication

Relationship building

Digital literacy

Job description

Bendigo Bank is hiring a Customer Relationship Officer for our Rosebud Community Branch. The role focuses on delivering personalised, end-to-end banking experiences, guiding customers through products, and supporting digital banking adoption.

You will build relationships with customers, understand their goals, and help them achieve financial outcomes. We offer on-site, permanent full-time work with training and development opportunities, a friendly team, and a commitment to community engagement.