Branch Operations Leader: Drive Growth & Community Impact

Bendigobank; Bangheet; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Corporate university BEN U

Job summary

Bendigo Bank is seeking a Branch Operations Manager for the Rosebud Community Bank. This permanent, full-time role leads a local branch, drives performance and champions the Community Banking philosophy.

You'll coach and develop the team, oversee daily operations and risk controls, track KPIs, and deliver on strategic plans while delivering outstanding customer experience and community impact. Excellent communication required.

Qualifications

• Retail banking experience essential.
• Experience in personal and residential lending is preferred.
• Proven people leadership and staff development abilities.
• Understanding of financial management, risk framework and operational controls.
• Strong communication to drive customer and branch performance.

Responsibilities

• Lead and develop branch team to deliver service and performance.
• Oversee day-to-day branch operations ensuring compliance and efficiency.
• Track KPIs, report performance, and deliver strategic plans.
• Role model customer-centric service and branch culture.
• Collaborate with corporate learning and community initiatives.

Skills

Retail banking experience

Lending experience

People leadership

Risk management

Operational excellence

Job description

Bendigo Bank is seeking a Branch Operations Manager for the Rosebud Community Bank. This permanent, full-time role leads a local branch, drives performance and champions the Community Banking philosophy.

You'll coach and develop the team, oversee daily operations and risk controls, track KPIs, and deliver on strategic plans while delivering outstanding customer experience and community impact. Excellent communication required.