Community Banking Advisor - Flexible Part-Time

Regional Australia Bank Ltd.; Casino; On-site; AUD 37,000 - 53,000; Part time

Benefits offered by this job

Flexible permanent part-time role

Ongoing learning and development

Supportive team environment

Community-focused banking experience

Customer-owned bank values

Positive community impact

Job summary

Regional Australia Bank and Summerland Bank are looking for a Customer Advisor to deliver exceptional service, assist customers with everyday banking, and connect them with products that support their financial wellbeing. This role suits someone who enjoys building relationships within the local community and delivering positive customer experiences.

No banking experience is required; a positive attitude and willingness to learn are valued.

Qualifications

• No banking experience required; positive attitude and willingness to learn.
• Customer-centric mindset and passion for helping people.
• Comfortable with using technology and learning new systems.

Responsibilities

• Greeting customers and providing a friendly, professional branch experience.
• Assisting with daily banking transactions and account enquiries.
• Opening new accounts and identifying products and services to meet customer needs.
• Helping customers use digital banking tools and services.
• Maintaining accurate customer records and information.
• Referring customers to specialist teams for lending, insurance and other financial solutions as appropriate.
• Contributing to branch goals while delivering outstanding customer service.
• Building strong relationships with customers and the local community.

Skills

Excellent customer service

Communication skills

Relationship building

Attention to detail

Problem-solving

Technology proficiency

Teamwork

Job description

Regional Australia Bank and Summerland Bank are looking for a Customer Advisor to deliver exceptional service, assist customers with everyday banking, and connect them with products that support their financial wellbeing. This role suits someone who enjoys building relationships within the local community and delivering positive customer experiences.

No banking experience is required; a positive attitude and willingness to learn are valued.