Part-Time Banking Customer Advisor - Make a Real Impact

Bendigobank; Ipswich City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Health & wellbeing program

Corporate university BEN U

Job summary

Bendigo Bank’s Redbank Plains branch is seeking a Customer Advisor for a permanent part-time role. You’ll help customers with transactions, guide digital banking, and tailor product recommendations to individual needs.

The role emphasizes service quality, risk awareness, and community involvement within a flexible, supportive team environment. You’ll join a bank that values development and collaboration, with a roster of 45 hours per fortnight and ongoing on-the-job training to advance your

Qualifications

• Experience in customer service environment with target focus.
• Strong attention to detail to ensure secure, accurate transactions.
• Confident in face-to-face and phone communication with customers.
• Desire to understand what makes Bendigo Bank different.
• Collaborative mindset to work with branch specialists and teams.
• Experience in banking and finance is a plus but not essential.

Responsibilities

• Assist customers with transactions and cash handling.
• Educate customers on online banking and digital platforms.
• Recommend products and services that meet customers' needs.
• Provide high-quality service while managing risk considerations.
• Be the branch face and first point of contact for queries and paperwork.

Skills

Customer service

Communication

Attention to detail

Risk awareness

Team collaboration

Banking knowledge

Job description

Bendigo Bank’s Redbank Plains branch is seeking a Customer Advisor for a permanent part-time role. You’ll help customers with transactions, guide digital banking, and tailor product recommendations to individual needs.

The role emphasizes service quality, risk awareness, and community involvement within a flexible, supportive team environment. You’ll join a bank that values development and collaboration, with a roster of 45 hours per fortnight and ongoing on-the-job training to advance your