Commercial - Area Supervisor

AGC; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

AGC is seeking an experienced Commercial Cleaning Area Supervisor to lead cleaning teams across Queensland. You will oversee operations, supervise staff, maintain high standards, and ensure contract requirements are met while building strong client relationships.

You will promote a positive workplace culture, drive safety and continuous improvement, and support recruitment and onboarding of new employees across multiple sites.

Qualifications

• Experience supervising employees in cleaning operations.
• Strong leadership and ability to motivate a diverse workforce.
• Excellent communication with clients and staff across sites.
• Committed to safety and risk management in a cleaning operation.

Responsibilities

• Oversee day-to-day cleaning operations across allocated sites, ensuring client specifications are met.
• Lead, train and motivate cleaning staff to high performance and productivity.
• Conduct site inspections and audits to uphold cleaning standards and service delivery.
• Build strong client relationships and respond promptly to feedback and complaints.
• Monitor attendance, performance and coaching needs; enforce policies and safety procedures.
• Promote safety culture, identify hazards and implement control measures.
• Ensure safe use and storage of chemicals, equipment and PPE.
• Manage stock, equipment, and site resources with cost awareness.
• Review processes to improve efficiency and customer satisfaction.
• Complete site reports, audits and incident records; assist recruitment and onboarding.

Skills

People management

Leadership

Communication

Time management

HSE awareness

Autonomy

Education

Driver's licence

Police clearance

Tools

Microsoft Office

Email

Operational reporting systems

Job description

As a Commercial Cleaning Area Supervisor, you will play an important role in leading, supporting and developing our cleaning teams to deliver high quality cleaning services across a portfolio of commercial sites throughout Queensland.

You will be responsible for overseeing daily cleaning operations, supervising employees, maintaining high cleaning standards, ensuring contract requirements are met and building strong working relationships with clients.

You will lead by example, promote a positive workplace culture and drive accountability, operational efficiency, workplace health and safety, and continuous improvement across all assigned sites.

Key Responsibilities

• Oversee the day to day cleaning operations across allocated commercial sites, ensuring services are delivered in accordance with client specifications and contractual requirements.
• Lead, supervise, train and motivate cleaning staff to achieve high standards of performance and productivity.
• Conduct regular site inspections and audits to ensure cleaning standards, presentation and service delivery expectations are consistently achieved.
• Build and maintain positive relationships with clients, responding promptly and professionally to feedback, requests and complaints.
• Monitor staff attendance, performance and productivity, addressing issues and providing coaching and support where required.
• Ensure all employees follow company policies, safe work procedures and workplace health and safety requirements.
• Promote a strong safety culture, identifying hazards, assessing risks and implementing appropriate control measures.
• Ensure cleaning chemicals, equipment and machinery are used, stored and maintained safely and correctly.
• Monitor consumables, equipment and site resources, ensuring effective stock control and cost management.
• Review operational processes and identify opportunities to improve service delivery, efficiency and customer satisfaction.
• Complete site reports, cleaning audits, incident reports and other required operational documentation.
• Support recruitment, onboarding and training of new employees.
• Work collaboratively with management, clients and operational teams to achieve business objectives and contract targets.

About you

You are a confident, reliable and organised leader with a hands-on approach to supervising commercial cleaning operations. You enjoy working with people, solving problems and ensuring clients receive consistent, high quality service.

To be successful in this role, you will demonstrate:

• Proven experience supervising or managing employees, preferably within the commercial cleaning industry.
• Strong leadership skills with the ability to motivate, develop and manage a diverse workforce.
• Sound knowledge of commercial cleaning practices, periodical cleaning, equipment, chemicals and safe work procedures.
• Excellent communication and interpersonal skills, with the ability to build strong client and employee relationships.
• Strong organisational and time management skills, with the ability to manage competing priorities across multiple sites.
• A proactive approach to workplace health and safety and risk management.
• The ability to identify and resolve operational issues efficiently and professionally.
• Experience conducting site inspections, quality audits and performance reviews.
• Good computer skills, including Microsoft Office, email and operational reporting systems.
• The ability to work autonomously while contributing positively to a broader management team.
• A current driver's licence and willingness to travel between commercial sites throughout Queensland.
• Flexibility to work varied hours when operational requirements demand.

Applicants must hold:

• Current Queensland or recognised equivalent driver's licence.
  Current National Police Clearance
• Previous experience in commercial cleaning or a similar operational environment.

This is an excellent opportunity to take ownership of commercial cleaning operations, lead a dedicated team and make a genuine difference to service delivery across Queensland.

You will be part of a growing organisation that values leadership, accountability, teamwork, safety and customer satisfaction.

We are looking for someone who takes pride in their work, leads by example and is committed to delivering outstanding results for our clients and employees.

About Us

Our vision is to make the world more liveable. We pride ourselves on delivering sustainable, reliable, high quality and affordable cleaning and waste management services.

We are committed to reducing waste sent to landfill and minimising the use of harmful chemicals throughout Australia.

Our growing portfolio includes commercial premises, major events, venues, stadiums and facilities management services, supported by a dedicated workforce delivering quality services across Australia.