College Operations & Events Manager

St Albert's College; Armidale; On-site; AUD 70,000 - 90,000; Full time

Job summary

St Albert's College in Armidale seeks an organised Office Manager to coordinate day-to-day operations, student support, events and executive assistance.

Reporting to the Executive Team, you will manage front-office activities, records, service providers, rostering, and continuous improvement of administrative processes, while engaging with staff, students and visitors.

Flexibility to support evening and weekend events as required.

Qualifications

• Previous experience in office management, administration or operational coordination.
• Outstanding organisational and time management skills.
• Strong interpersonal and communication abilities.
• A commitment to delivering exceptional customer service.
• Experience supporting senior leaders and managing competing priorities.
• Strong problem-solving and decision-making capability.
• High levels of initiative, professionalism and discretion.
• Proficiency with Microsoft Office and administrative systems.
• The ability to build effective working relationships with a diverse range of stakeholders.
• Flexibility to support occasional evening and weekend events.

Responsibilities

• Serve as the primary point of contact for students regarding practical and day-to-day matters.
• Provide a professional, welcoming and responsive reception service for students, parents, staff, alumni, visitors and contractors.
• Manage enquiries received in person, by phone and via email, ensuring timely resolution or escalation where required.
• Foster strong relationships across the College community and contribute to a positive student experience.
• Oversee the efficient day-to-day operation of the College office.
• Act as the central coordination point for administrative activities across the College.
• Maintain student records, correspondence and operational documentation in accordance with privacy and record-keeping requirements.
• Coordinate service providers and contractors engaged by the College.
• Provide high-level administrative support to the Executive Team.
• Assist with meeting preparation, documentation, correspondence and follow-up actions.
• Lead the administration and logistics for key College events.
• Coordinate after-hours rostering of staff, students and external contractors.
• Supervise and coordinate the activities of the Night Porter.
• Develop and implement administrative policies, procedures and systems.

Skills

Office management

Customer service

Executive support

Event coordination

Staff rostering

Education

Tools

Microsoft Office

Job description

St Albert's College in Armidale seeks an organised Office Manager to coordinate day-to-day operations, student support, events and executive assistance.

Reporting to the Executive Team, you will manage front-office activities, records, service providers, rostering, and continuous improvement of administrative processes, while engaging with staff, students and visitors.

Flexibility to support evening and weekend events as required.