Part-Time Student Services & Admin Coordinator

Alfa College; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

Alfa College in Sydney is seeking a part-time Student Service & Admin Support Officer to assist administration and student services as the college grows. The role emphasizes CRICOS and counselling experience, with a focus on handling sensitive information in a professional, proactive manner.

Responsibilities include responding to inquiries, coordinating admission documents, data entry in Axcelerate, scheduling, attendance and enrolment support, and assisting with campus operations and student

Qualifications

• Minimum 12 months experience in an office environment.
• Experience working with Axcelerate platforms.
• Advanced Microsoft Office skills.
• Experience in international education environment, especially in an RTO, would be an advantage.
• Fluency in a second language is not essential but highly regarded.
• CRICOS and Counselling experience.

Responsibilities

• Respond to inquiries from prospective international students and education agents in a professional and efficient manner.
• Coordinate student admission documents received from education agents and international students.
• Maintain all the data entries on the Student Management System.
• Handling office tasks and providing scheduling support by booking appointments.
• Screening phone calls and taking messages; sign in, greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail and mail.
• Help maintain student attendance records and files; assist with enrolments, USIs and Student IDs.
• Identify and report continuous process improvements; assist students and campus manager as required.
• Orientation support; ordering and restocking stationery, uniforms and office supplies.
• Monitor and report student tuition fees; Admission Support.

Skills

CRICOS experience

Counselling experience

Verbal and written communication

Attention to detail

Tools

Axcelerate platform

Advanced MS Office

Job description

Alfa College in Sydney is seeking a part-time Student Service & Admin Support Officer to assist administration and student services as the college grows. The role emphasizes CRICOS and counselling experience, with a focus on handling sensitive information in a professional, proactive manner.

Responsibilities include responding to inquiries, coordinating admission documents, data entry in Axcelerate, scheduling, attendance and enrolment support, and assisting with campus operations and student