Cluster Sales Coordinator: 3-Hotel Groups & Events

Hilton Hotels; Cairns Regional; On-site; AUD 65,000 - 85,000; Full time

Job summary

Hilton Cairns, DoubleTree by Hilton Cairns and Hilton Palm Cove Resort & Spa are seeking a Cluster Sales Coordinator to support three properties across Cairns and Palm Cove. You will manage group, conference and event enquiries from initial contact through contracting and handover, building strong client relationships with clients and partners.

Work closely with Sales, Conference & Events and hotel Operations to ensure detail accuracy and seamless delivery, with opportunities to upsell and

Qualifications

• Experience in hotel sales, groups, events or a similar coordination role.
• Strong administration, organisation and attention to detail.
• Confident written and verbal communication skills.

Responsibilities

• Manage group, conference and event enquiries from initial contact through to contracting and operational handover.
• Build strong client relationships and convert enquiries into confirmed business.
• Prepare proposals, contracts, group summaries and Banquet Event Orders.
• Coordinate accommodation, catering, room setup, audiovisual requirements and billing.

Skills

Hotel sales

Groups coordination

Events coordination

Administration

Communication

Client relationships

Multitasking

Upselling

Team collaboration

Tools

Delphi

OnQ

Job description

Hilton Cairns, DoubleTree by Hilton Cairns and Hilton Palm Cove Resort & Spa are seeking a Cluster Sales Coordinator to support three properties across Cairns and Palm Cove. You will manage group, conference and event enquiries from initial contact through contracting and handover, building strong client relationships with clients and partners.

Work closely with Sales, Conference & Events and hotel Operations to ensure detail accuracy and seamless delivery, with opportunities to upsell and