Clubs Support Officer

Arc @ UNSW; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Professional development opportunities

Cake parties

Arc Annual Dinner tickets

Job summary

Arc @ UNSW is seeking a Club Support Officer to assist Arc-affiliated Clubs and engage UNSW students across events and initiatives. Join a team dedicated to student life, helping clubs run smoothly, from bookings and grants to event logistics.

You will work closely with the Events & Engagement Coordinator and the Administration Coordinator to promote and support club activities, share ideas for improvements, and maintain administrative procedures.

Qualifications

• Experience with Arc-affiliated Clubs.
• Excellent oral and written communication skills.
• High attention to detail with proven organisational and administrations skills and the ability to manage time effectively and meet deadlines.
• Demonstrated event management and project planning skills, including experience in planning, overseeing and finalising the completion of projects or the delivery of events to deadlines.

Responsibilities

• Supports Arc-affiliated Clubs.
• Works with Events & Engagement Coordinator and Administration Coordinator to deliver best outcomes for the Clubs Department.
• Responds to club enquiries via email, social media, in person or by phone.
• Assists with club bookings, grants, affiliations and Arc procedures as required.
• Assists with logistics and running of Arc Clubs events and activities.
• Evaluates existing Arc-run club events and administrative procedures and contributes ideas for new offerings based on feedback.
• Maintains administrative procedures and processes as required.
• Supports engagement between Arc Clubs team, Arc-affiliated Clubs and UNSW students through in-person engagement at club training events.

Skills

Arc-affiliated Clubs experience

Communication

Attention to detail

Event management

Job description

Arc is UNSW’s student organisation. We know that the best parts of going touniis all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that througha huge rangeof opportunities and services available to students online and in-person.

Working at Arcyou’lljoin a welcoming team of full of like-minded students, who believe in listening to students, workingtogetherand having fun betweenhard work. Workperksinclude professional development opportunities, the occasional work cake party, tickets to the Arc Annual Dinner, and more. Butprobably thebest thingyou’llget out of working here are some friendshipsyou’llnever forget.

Shape the student experience at UNSW! Work alongside a team of full-time and student staff to engage and develop the students of UNSW by supporting over 350 student-run Clubs.HelpstrengthenArc’s Clubs programwithArc-affiliated Clubsbyassistingwith events & initiatives, improvingadministrativeprocessesandbuildinghealthyrelationships with themto ensuretheir club runs optimally!

Ifyou’reanall-rounder withan eye for detail, andyou’relooking to gain entry-level experience inevents and administration (with a side of community engagement),this is therole for you!

11/12/2025

08/01/2026

Casual

Kensington Campus

Administration,Customer Service

Job Description
Together the Clubs Team support and engage Arc-affiliated Clubs through a variety of different avenues throughout the year. The Clubs Support Officer:

• Supports Arc-affiliatedClubs
• Work closely with the Events & Engagement Coordinator and the Administration Coordinator to provide the best possible outcomes for the Clubs Department;
• Respond professionally and succinctly to club enquiries via email, social media, in person or via phone;
• Assist Clubs with enquiries relating to club bookings, grants,affiliationsand other Arc procedures asrequired;
• Assistwithlogisticsandrunning of Arc Clubs events and activities asrequired;
• Assistin evaluating existing Arc-run club events and administrative procedures, and contribute ideas for new offerings based on student and club feedback;
• Assistwith reviewing, writing and maintenance of administrative procedures asrequired;
• Utiliseadministrative skills toassist in the processing of grants,re-affiliationsand event-related documentation;
• Drive engagement between the Arc Clubs team and Arc-affiliated Clubs, Clubexecutivesand UNSW students via in-personengagementfor club initiatives,eventsand training.
• Have a thorough and working knowledge of the Arc policies and procedures relating to Clubs,particularlythose relating to risk management and compliance;
• Attend to tasks and enquiries during scheduled shifts, either in the ClubsSpaceorremotely,as directed;
• Assistingwith the promotion of a strong risk and compliance culture within Clubs
• Assistingthe engagement between the Arc Clubs team, the Arc-affiliatedClubsand their Executives, via face-to-face engagement, particularly atclubstraining events.
• ProvidesupporttoClubactivitiesasrequiredbytheClubsManagerorClubsCoordinator.
• Support Departmental Operations
  • Assistwith other Clubs Department events and activities asrequired,includingO-Week, ClubsTrainingandtheClub Awards Dinner;
  • AssistwiththemaintenanceoftheClubsStoreroom;
  • PromoteArc Clubstothestudentbody;
  • Willingness to undertake other related duties as reasonably requested by theClubsManager,Clubs Coordinatororrequiredby theDepartment;

Desired Skills and Experience

QUALIFICATIONS,KNOWLEDGEANDEXPERIENCE

SELECTIONCRITERIA

• ExperiencewithArc-affiliatedClubs;
• Excellentoral and writtencommunicationskills;
• Highattentiontodetailwithprovenorganisationalandadministrationskillsandthe abilityto managetimeeffectively andmeet deadlines;
• Demonstratedeventmanagementandprojectplanningskills,includingexperience in planning,overseeingandfinalisingthe completion of projects orthedeliveryofeventstodeadlines;
• Proven interpersonal skills and the ability to positively engage with manydifferenttypesof people, especiallyUNSWstudents;
• Appreciation for cultural diversity issues, awareness,promotionandadvocacy;
• AnunderstandingofUniversitystudent’sneedsandanabilitytoeffectivelyincorporatethesetoenableandachieve studentenrichment;
• Strongethicalandprofessionalworkattitude;
• KnowledgeofWHSandEthicalPractice,alongwiththeabilitytoapplytheseprinciplesinthe workplace.

For further information, please contact Arc HR by email at****@arc.unsw.edu.au.

Please note that Arc will have a year-end break from close of business on Friday 19 December 2025 and will reopen on Monday 5 January 2026. As a result you may not hear back from us regarding your application or any questions you have sent through until after we come back in 2026. Thanks for your understanding and patience.