Clubs Community Officer

Arc @ UNSW; Sydney; Hybrid; AUD 47,000 - 52,000; Part time

Benefits offered by this job

Casual hourly rate + super

Job summary

Arc @ UNSWٓ is offering an entry-level role to help celebrate and support UNSW Clubs. You will work with a mix of full-time and student staff to assist volunteer executives running 400+ Arc-affiliated clubs, delivering rewards programs and running community events.

You will also help process rewards, create content, and gather feedback to improve each term. This is ideal for someone seeking entry-level experience in program delivery, events and community engagement.

Qualifications

• Excellent oral and written communication with UNSW students.
• Proficient in Google Sheets or Excel with attention to detail.
• Some experience helping to plan or run events.
• Reliable, organized, and able to complete routine tasks with guidance.

Responsibilities

• Attend to tasks and enquiries during scheduled shifts, in Arc Offices or remotely.
• Assist with tasks including: administering the Rewards Points program, logging points, processing redemptions.
• Review rewards store and point-earning activities each term; suggest improvements.
• Plan and deliver ClubsKickoff, The Executive Lounge and Town Hall sessions.
• Write content about the Rewards program and Clubs Community events for newsletters, Instagram and Discord.
• Gather feedback from Club executives and identify trends to improve Arc's recognition programs.
• Respond to Club enquiries, focusing on Rewards Points and Clubs Community events.
• Support Club consultations and promote the Rewards program at O-Week and Arc events.

Skills

Excellent verbal and written comms

Google Sheets or Excel

Event planning

Reliable and organized

Tools

Rubric

Canva

Instagram

Discord

Job description

Help celebrate the students who make UNSW's Club community what it is! Work alongside a team of full-time and student staff to support the volunteer student executives who run over 400 Arc-affiliated Clubs.

Help deliver Arc Clubs' recognition programs, including the Clubs & Volunteering Rewards Points program and our Clubs Community events: ClubsKickoff, The Executive Lounge and Town Hall.You'llhelp process rewards, run events, createcontentand gather feedback from Club leaders to make each term better than the last.

Ifyou'relooking to gain entry-level experience in program delivery,eventsand community engagement, all while enlivening the student experience (and having fun!), this is the place for you!

Who Are We?

Arc is UNSW's student organisation. We know that the best parts of going touniare all the things you do outside the classroom, and we pride ourselves on making that experience awesome. We do that througha huge rangeof opportunities and services available to students online and in person.

Working at Arc,you'lljoin a welcoming team full of like-minded students who believe in listening to students, working together and having fun between thehard work. Workperksinclude professional development opportunities, the occasional work cake party, tickets to the Arc Annual Dinner, and more. Butprobably thebest thingyou'llget out of working here is the friendshipsyou'llnever forget.

Ifyou’rereading this thinking, ‘no way can I do this, I have no experience’,you should know that some of the best ClubsOfficers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.

07/10/2026

07/11/2026

Casual

Kensington Campus

Customer Service,Operations,Other

About The Role

Help celebrate the students who make UNSW's Club community what it is! Work alongside a team of full-time and student staff to support the volunteer student executives who run over 400 Arc-affiliated Clubs.

Help deliver Arc Clubs' recognition programs, including the Clubs & Volunteering Rewards Points program and our Clubs Community events: ClubsKickoff, The Executive Lounge and Town Hall.You'llhelp process rewards, run events, createcontentand gather feedback from Club leaders to make each term better than the last.

Ifyou'relooking to gain entry-level experience in program delivery,eventsand community engagement, all while enlivening the student experience (and having fun!), this is the place for you!

Who Are We?

Arc is UNSW's student organisation. We know that the best parts of going touniare all the things you do outside the classroom, and we pride ourselves on making that experience awesome. We do that througha huge rangeof opportunities and services available to students online and in person.

Working at Arc,you'lljoin a welcoming team full of like-minded students who believe in listening to students, working together and having fun between thehard work. Workperksinclude professional development opportunities, the occasional work cake party, tickets to the Arc Annual Dinner, and more. Butprobably thebest thingyou'llget out of working here is the friendshipsyou'llnever forget.

Ifyou’rereading this thinking, ‘no way can I do this, I have no experience’,you should know that some of the best ClubsOfficers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed them a willingness to learn, problem solve and try new things. You could be that person too.

Imposter Syndrome disclaimer:

Ifyou’rereading this thinking, ‘no way can I do this, I have no experience’,you should know that some of the best ClubsOfficers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed them a willingness to learn, problem solve and try new things. You could be that person too.

Job Description

Help celebrate the students who make UNSW's Club community what it is! Work alongside a team of full-time and student staff to support the volunteer student executives who run over 400 Arc-affiliated Clubs.

Help deliver Arc Clubs' recognition programs, including the Clubs & Volunteering Rewards Points program and our Clubs Community events: ClubsKickoff, The Executive Lounge and Town Hall.You'llhelp process rewards, run events, createcontentand gather feedback from Club leaders to make each term better than the last.

Ifyou'relooking to gain entry-level experience in program delivery,eventsand community engagement, all while enlivening the student experience (and having fun!), this is the place for you!

Responsibilities

• Attend to tasks and enquiries during scheduled shifts, either in the Arc Offices or remotely, as directed

• Assistwith tasks including:

• Administering the Rewards Points program, including logging points, processingredemptionsand keeping recordsaccurate

• Reviewing the Rewards store and point-earning activities each term, and suggesting improvements

• Planning and delivering ClubsKickoff, The Executive Lounge and Town Hall sessions, from catering and run sheets to points check-in and feedback

• Writing content about the Rewards program and Clubs Community events for the Clubs newsletter,Instagramand Discord

• Gathering feedback from Club executives and helpingidentifytrends to improve Arc's recognition programs

• Responding to Club enquiries, with a focus on Rewards Points and Clubs Community events

• Supporting Club consultations, and promoting the Rewards program at O-Week and Arc events, asrequired

Please refer to the Position Description for a full list of key tasks and accountabilities.

Desired Skills and Experience

Skills & Experience

We'relooking for students with experience with Arc-affiliated Clubs who want to help Club executives feel supported and recognised for the work they do.

You must also have relevant experience thatdemonstratesyour ability to carry out the responsibilities of the role, including:

Essential:

• Excellent oral and written communication skills, including the ability to positively engage with manydifferent typesof people, especially UNSW students, with an awareness of cultural diversity.

• Competent use of Google Sheets or Excel, including basic formulas, with high attention to detail.

• Some experience helping to plan or run events.

• Reliable and organised, with the ability to complete routine tasks with guidance.

Desirable:

• Familiarity with Rubric and Canva.

• Some experience trackingspend, or collecting and analysing feedback.

• Competence with social media, in particular Instagram and Discord.

Please refer to the Position Description for specific selection criteria.

You must be a current UNSW student to apply.

What We Can Offer You

• A casual hourly rate of $35.68/hr + super

• Average hours per week: around 7 during term, ranging from 3 to 15 around events. Varies during holidays and assessment periods.

• Flexible hours to suit your Uni timetable

• Start Date: January 2027, with paid training over Summer Term

• A fun, fast and driven environment with lots of potential for learning and growth

• Easybeat Mario Kart opponents

• Convenient and central office location on UNSW's Kensington Campus. Some work may be completed remotely, as directed

Applications close 11:59pm4thNovember 2026