Clinical Services Manager

Fresh Hope Communities; North Nowra; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Birthday leave

Job summary

Fresh Hope Communities is seeking a Manager of Clinical Services to lead a team and create spaces that feel like home for residents. The role focuses on culture, inclusion, and person-centered care, with involvement in AN-ACC funding, care planning, and community engagement.

You will liaise with regulatory bodies, uphold best-practice medication management, and drive continuous improvement across policies and procedures in NSW aged care settings.

Qualifications

• Current AHPRA registration with demonstrated clinical leadership skills.
• A minimum of two years’ clinical management experience within aged care.
• Demonstrated knowledge and experience applying the AN-ACC and knowledge of the Aged Care Act and Accreditation Standards.
• Demonstrated knowledge and experience in maintaining and reporting on quality systems, continuous improvement and accreditation standards within the care environment, preferably aged and/or healthcare system.
• Demonstrated ability to manage, coach and lead employees in correct policies, procedures and evidence based best practice.
• Exceptional oral and written communication skills.
• A professional attitude, dedicated team focus, and highly developed interpersonal and engagement skills.

Responsibilities

• Lead and guide registered staff and care employees to ensure that the culture reflects an inclusive environment which puts the residents and families/representatives’ needs first
• Ensure the sustainability and growth of the service through your diligence with AN-ACC funding, care planning, and community engagement
• Liaise and negotiate with regulatory organisations including: Aged Care Quality and Safety Commission, Government Departments, Trustee and Guardianship Boards;
• Ensuring “best practice” medication management guidelines are observed and regularly monitored
• Actively identify opportunities for ongoing continuous improvements to policies, procedures, work instructions, and the workplace environment;

Skills

Clinical leadership

Communication

Team coaching

Regulatory liaison

Quality management

Job description

Manager of Clinical Services

As Manager of Clinical Services you will lead a team to create spaces and places that feel like home; places where our residents feel like they belong in a community they know and love and where they are known, valued and cared for.

• Permanent - Full Time, 38 hours per week position


• Located in Clelland Lodge in Nowra.


• Salary packaging – increased your take home pay with salary packaging including novated leasing options


• Birthday leave – take time to celebrate with your friends and family

Your Contribution

• Lead and guide registered staff and care employees to ensure that the culture reflects an inclusive environment which puts the residents and families/representatives’ needs first


• Ensure the sustainability and growth of the service through your diligence with AN-ACC funding, care planning, and community engagement


• Liaise and negotiate with regulatory organisations including: Aged Care Quality and Safety Commission, Government Departments, Trustee and Guardianship Boards;


• Ensuring “best practice” medication management guidelines are observed and regularly monitored


• Actively identify opportunities for ongoing continuous improvements to policies, procedures, work instructions, and the workplace environment;

The Essentials

• Current AHPRA registration with demonstrated clinical leadership skills;


• A minimum of two years’ clinical management experience within aged care;


• Demonstrated knowledge and experience applying the Aged Care Funding Instrument (AN-ACC) and knowledge of the Aged Care Act and Accreditation Standards;


• Demonstrated knowledge and experience in maintaining and reporting on quality systems, continuous improvement and accreditation standards within the care environment, preferably aged and or healthcare system;


• Demonstrated ability to manage, coach and lead employees in correct policies, procedures and evidence based best practice;


• Exceptional oral and written communication skills;


• A professional attitude, dedicated team focus, and highly developed interpersonal and engagement skills;

About Us

Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.

For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au