Clinical Admin Coordinator & Team Lead

NHS Jobs; Liverpool; On-site; AUD 42,000 - 61,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an capable administrative professional to support clinical services. The role involves ensuring follow-up on clinical letters, managing staff workloads, and maintaining accurate records in PAS and databases, with emphasis on timely patient care communications.

This position requires effective teamwork, strong organisational skills and the ability to train junior staff, attend trainings, and adapt to flexible office duties as directed

Responsibilities

• Check clinical letters to ensure follow-up arrangements/investigations are in place and rectify gaps.
• Allocate and check the work of other staff to maintain workflow.
• Ensure sickness absence and annual leave are accurately reported for clinical staff.
• Assist with investigations and responses to complaints/incidents, meeting deadlines set by the Trust.
• Use initiative and own judgment to handle queries or refer to the appropriate person.
• Carry out staff appraisals as appropriate.
• Organise and order stationery as needed.
• Ensure junior staff training is up to date and report status.
• Handle enquiries from patients, consultants, junior doctors and colleagues professionally.
• Ensure all patient care correspondence is acted upon promptly.
• Accurately check patient demographics in PAS and track casenotes.
• Assist with audit/research data collection as required.
• Obtain information as requested by line manager.
• Work as part of a team to cover leave and ensure the office runs smoothly.
• Train new junior staff within own area as required by line manager.
• Attend required training and education sessions as requested by manager.
• General office duties including mail, email, fax, photocopying and housekeeping.
• Review working practices with managers and implement improved procedures.
• Record and input data onto databases and systems as appropriate.
• Work flexibly per Trust policy and check flexi timesheets for medical secretaries.
• Perform any other duties required by line manager.

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking an capable administrative professional to support clinical services. The role involves ensuring follow-up on clinical letters, managing staff workloads, and maintaining accurate records in PAS and databases, with emphasis on timely patient care communications.

This position requires effective teamwork, strong organisational skills and the ability to train junior staff, attend trainings, and adapt to flexible office duties as directed