Clinical Utilisation & RTT Coordinator

NHS Jobs; Liverpool; On-site; AUD 42,000 - 61,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an administrator to optimise clinic utilisation, waiting lists and RTT management across several clinics. The role involves coordinating templates, booking patients, maintaining records in hospital systems and liaising with clinic staff and management to ensure timely, efficient service delivery.

Share responsibility for managing appointments, cancellations and communications with patients, while supporting general administrative

Responsibilities

• Review clinic templates using agreed template change request procedures and agree slot conversion rules with Clinicians and local management.
• Provide relevant, up-to-date information to local management and Clinicians on utilisation of clinic appointments and available slots.
• Assist in solving change requirements for clinic and available capacity; identify options and draw conclusions with local management colleagues.
• Provide a first-class booking service to patients and service users.
• Coordinate and monitor waiting lists; produce accurate waiting time information weekly and ensure targets are met.
• Maintain regular contact with Clinic Clerks/Reception staff to keep up-to-date lists for clinic preparation; book appointments and inform patients by post or telephone.
• Maintain accurate patient information on hospital systems and update as required.
• Produce reports with recommendations on Clinic Utilisation and contribute to general administrative duties; suggest improvements to local systems and processes.
• Liaise with senior management on RTT management; monitor RTT and inbound referrals to remove duplications and ensure timely actions.

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking an administrator to optimise clinic utilisation, waiting lists and RTT management across several clinics. The role involves coordinating templates, booking patients, maintaining records in hospital systems and liaising with clinic staff and management to ensure timely, efficient service delivery.

Share responsibility for managing appointments, cancellations and communications with patients, while supporting general administrative