Clinical Support & Referral Secretary

NHS Jobs; Liverpool; On-site; AUD 65,000 - 80,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an administrative professional to provide comprehensive support to consultants and specialty teams. You will manage 18-week pathways, process referrals, input data into PAS, and handle patient communications.

The role requires accuracy in demographics and timely handling of clinical correspondence. You will type dictations and discharge summaries, assist with audits, and work as part of a team to maintain smooth office operations and

Responsibilities

• Provide comprehensive support to consultants and specialty teams including nurse practitioners/clinicians
• Operate an effective bring forward system and filing system
• Manage 18 week pathways including tertiary referrals to external trusts and record on PAS
• Track referrals to ensure patient reviews occur promptly
• Verify follow-up appointments with RTT pathway
• Type dictation from audio transcription of clinical correspondence and documentation
• Type discharge summaries as appropriate
• Maintain tracking of inpatient referrals for timely reviews
• Check clinical letters to confirm follow-up arrangements/investigations and rectify if needed
• Handle enquiries by telephone or face-to-face from patients, consultants, junior doctors and colleagues
• Ensure all patient care correspondence is acted upon promptly
• Accurately check patient demographics using PAS and assist with audit/research data collection
• Obtain information as requested by line manager
• Work as part of a team and promote efficient flows when covering leave
• Attend training and education sessions as requested
• Perform general office duties including mail, e-mail, fax and photocopying
• Participate in housekeeping of the office environment
• Implement policies and procedures for own area
• Record and input data onto databases and systems
• Perform any other duties required by line manager

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking an administrative professional to provide comprehensive support to consultants and specialty teams. You will manage 18-week pathways, process referrals, input data into PAS, and handle patient communications.

The role requires accuracy in demographics and timely handling of clinical correspondence. You will type dictations and discharge summaries, assist with audits, and work as part of a team to maintain smooth office operations and