Medical Secretary & Clinical Admin Specialist

NHS Jobs; Liverpool; On-site; AUD 55,000 - 75,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Medical Secretary to support health services delivery. The role involves typing, referrals, data coding, document management and liaising with external agencies to ensure smooth patient pathways.

Responsibilities include handling enquiries, processing letters, ERS referrals and maintaining clinical records while supporting the practice team and upholding safeguarding policies.

Responsibilities

• Type letters, reports and documentation within timescales for referrals.
• Liaise with hospitals and community services to process referrals efficiently.
• Handle enquiries in an effective manner.
• Process calling letters and attach scanned docs to patient records.
• Input and code SNOMED CT data on the clinical IT system.
• Process referrals using the electronic referral system (ERS).
• Handle information requests (SAR, insurance/solicitors, DVLA) promptly.
• Answer and transfer incoming calls as required.
• Manage administrative queries and assist clinical staff with tasks.
• Conduct clinical system searches as requested.
• Maintain a clean, tidy, and efficient workspace at all times.
• Be an integral part of the general practice team.
• Follow safeguarding policies for Adults and Children.
• Undertake mandatory training and induction programmes.
• Contribute to clinical governance activities.
• Attend annual appraisals and progress reviews with the manager.

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a Medical Secretary to support health services delivery. The role involves typing, referrals, data coding, document management and liaising with external agencies to ensure smooth patient pathways.

Responsibilities include handling enquiries, processing letters, ERS referrals and maintaining clinical records while supporting the practice team and upholding safeguarding policies.