Clinic Operations Lead — Elevate Patient Experience

Cornerstone Health Pty Ltd; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for professional dev.

Career growth and leadership impact

Job summary

Cornerstone Health Pty Ltd operates 16 large-scale medical centres across Sydney, Melbourne, Brisbane and the Gold Coast, delivering primary care, dental, radiology, telehealth, pharmacy, pathology and allied health services 7 days a week. An experienced Practice Manager is sought to lead Our Medical Morayfield, overseeing day-to-day operations and ensuring exceptional patient experiences.

You will coach and develop administrative and nursing teams, manage budgets, drive service excellence, and

Qualifications

• Proven leadership and management experience in a healthcare setting
• Strong organisational and time management skills to manage competing priorities and deadlines
• Exceptional communication and interpersonal skills to engage with a diverse team of staff and healthcare professionals
• Ability to manage a budget and identify key business levers
• Commitment to exceptional customer service and patient care
• Experience in workforce recruitment, rostering, training & development

Responsibilities

• Lead the day-to-day operations of the busy medical centre, ensuring smooth and efficient performance
• Manage, coach, and develop a team of administrative and nursing staff, including performance and training
• Build strong working relationships with healthcare providers to support the delivery of high-quality care
• Oversee centre budgets, financial performance, and workforce planning
• Drive a high standard of patient experience and customer service across the centre
• Act as a clear communicator and proactive problem solver

Job description

Cornerstone Health Pty Ltd operates 16 large-scale medical centres across Sydney, Melbourne, Brisbane and the Gold Coast, delivering primary care, dental, radiology, telehealth, pharmacy, pathology and allied health services 7 days a week. An experienced Practice Manager is sought to lead Our Medical Morayfield, overseeing day-to-day operations and ensuring exceptional patient experiences.

You will coach and develop administrative and nursing teams, manage budgets, drive service excellence, and